Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Awards
Website Portfolio Profiles - Date
Timeline
CustomerServiceRepresentative
MICHAEL DIGENNARO

MICHAEL DIGENNARO

Woodbury,USA

Summary

  • Expert in driving profitability through strategic cost savings moving inventory to the right markets including auctions.
  • Knowing the market and how to maximize profits. Leading teams to exceed organizational goals. Demonstrates technical proficiency and market analysis expertise.
  • Results-oriented finance leader with background in F&I sales and operations. Proven and improving Finance Department to excel in dealer approvals and banking relationships.
  • Communicator with the ability to build strong relationships with stakeholders and lead teams to success. Crm knowledge to perform the greatest outcome of customer acquisition.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Automotive General Manager

Infiniti Of Massapequa
Massapequa, NY
05.2020 - Current
  • Maintained relationships with vendors Banks, and suppliers to secure competitive pricing on pre-owned vehicles.
  • Managed inventory levels of pre-owned vehicles to ensure optimal availability and selection for customers.
  • Collaborated with other departments such as finance, parts, service.
  • To provide exceptional customer service
  • Identified cost savings initiatives that improved profitability in the used car department.
  • Managed a team of finance professionals responsible for accounting operations including payroll processing, accounts receivable and payable, bank reconciliations.
  • Performed regular reviews of existing banking relationships and evaluated new options when necessary in order to secure best financing terms available.
  • Managed cash flow by closely monitoring accounts receivable and payable activity, minimizing debtors' days outstanding while maximizing creditors' terms available.
  • Oversaw the preparation of monthly, quarterly and annual financial statements, ensuring accuracy and compliance with GAAP standards.

Organization Volunteer

Alzheimer Organization
New York, NY
01.2012 - Current

Consultant Manager

THE HERTZ CORPORATION/HERTZ CAR SALES
Massapequa Park, US
01.2014 - 03.2020

Business Finance Manager

HELMS BROS MERCEDES BENZ
US
12.1999 - 03.2010
  • Company Overview: Newest profit center for one of for worldwide pre-owned sales Market.
  • Built and maintained relationships with vendors and suppliers.
  • Recruited team members to maintain adequate staffing levels.
  • Provided coaching and mentoring support for employees at all levels of the organization.
  • Used customer feedback for improving operations and building brand loyalty.
  • Managed profit goals against budget and prior year, keeping controllable costs within budget.
  • Coordinated staff training sessions to ensure compliance with company policies and procedures.
  • Assessed team member performance through formal reviews leading to promotions or terminations as necessary.
  • Managed customer service teams to ensure quality customer satisfaction and increase customer loyalty.
  • Advised senior management on potential risks associated with certain decisions.
  • Established performance metrics to measure success of projects and initiatives.
  • Analyzed financial statements to identify areas of improvement in the organization's operations.
  • Maintained up-to-date knowledge on relevant industry topics and best practices.
  • Provided strategic guidance on how to improve operational efficiency and reduce costs.
  • Proactively identified areas for improvement in existing processes and suggested innovative solutions for better results.
  • Strategically implemented best practices for project management processes across multiple departments in the organization.
  • Professionally evaluated vendor performance against agreed upon contractual terms and conditions.
  • Evaluated existing processes for effectiveness and developed strategies for improvement where necessary.
  • Established internal control systems to safeguard assets from unauthorized access or misuse.
  • Analyzed financial information to recommend or develop efficient use of resources and procedures, provide strategic recommendations and maintain solutions to business and financial problems.
  • Negotiated with banks for lower interest.
  • Practiced legal and ethical standards.
  • Red flag rules Regulation Z Regulation M Protected the dealership from legal issues concerning F&I practices.
  • Identified potential risks associated with F&I decisions and proposed mitigating actions accordingly.
  • Newest profit center for one of for worldwide pre-owned sales Market.

Education

Insurance - Risk Management and Insurance

New York College of Insurance
NYC
01.2004

Skills

  • Financial acumen
  • Organizational skills
  • Technical proficiency
  • Market analysis
  • Effective communication
  • Problem solving
  • Product knowledge

Certification

  • Notary
  • Project Management (PMP)
  • Green belt
  • US License, N.Y. (BR1242854)
  • Property and Casualty License FL. (W131417)
  • Department of Financial Services

Volunteer Experience

Alzheimer Organization, Volunteer, New York, New York, NY, 01/01/12, Present

References

References available upon request

Awards

CPCU

Website Portfolio Profiles - Date

01/01/11

Timeline

Automotive General Manager

Infiniti Of Massapequa
05.2020 - Current

Consultant Manager

THE HERTZ CORPORATION/HERTZ CAR SALES
01.2014 - 03.2020

Organization Volunteer

Alzheimer Organization
01.2012 - Current

Business Finance Manager

HELMS BROS MERCEDES BENZ
12.1999 - 03.2010

Insurance - Risk Management and Insurance

New York College of Insurance
MICHAEL DIGENNARO