Michael Dollins
Ludowici,GA
Summary
Skilled Facility Director adept at keeping facilities clean, well-maintained and operating at peak performance. Well-versed in training and motivating teams to achieve demanding objectives. Prepared to bring 16 years of Facility Director for property management experience to long-term position.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Facility Director
Balfour Beatty Communities
2008.09 - Current
- Promoted in 2015
- Improved facility efficiency by streamlining processes and implementing cost-saving measures.
- Managed daily operations for optimal performance, ensuring smooth functioning of the facility.
- Maintained a safe work environment by enforcing strict safety protocols and conducting regular inspections.
- Developed and implemented strategic plans for the overall growth and improvement of the facility.
- Coordinated with cross-functional teams to optimize resource allocation and ensure timely project completion.
- Oversaw budget planning and management, maintaining fiscal responsibility throughout all projects.
- Led staff training initiatives to improve employee skill sets and boost productivity levels.
- Established strong vendor relationships, resulting in cost-effective contracts and improved service quality.
- Evaluated employee performance, providing constructive feedback for professional development opportunities.
- Developed emergency response procedures to address potential hazards or incidents in a timely manner.
- Negotiated favorable contract terms with external service providers for maximum value at minimal cost.
- Collaborated with architects and construction teams during facility expansions or renovations to ensure alignment with organizational objectives.
- Controlled inventory according to needs and budget requirements.
- Oversaw team of 47 maintenance personnel covering internal systems and building grounds.
- Determined effective maintenance schedules to keep equipment and systems running smoothly.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Served as point of contact for internal and external customers seeking support and information.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Assisted with meetings and conference room reservations.
- Updated tracking system monitoring facilities-related materials, supplies and equipment.
- Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
- Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
- Maintained facility grounds, equipment and safety compliance.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Prepared reports and schedules with accuracy.
- Ordered, maintained and distributed supplies and inventory.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Reviewed and oversaw construction and renovation projects.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Held classes to teach staff facility procedures.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Conducted regular facility inspections to identify repair needs or improvements.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Directed all areas of facility maintenance for four buildings as well as 2,547 homes.
- Applied safety knowledge, codes understanding and project management skills to complete tasks quickly and with minimal down time.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Spearheaded sustainability efforts within the facility for long-term environmental benefits while also promoting corporate social responsibility.
- Promoted a culture of continuous improvement by encouraging staff input on operational enhancements or process modifications.
- Ensured compliance with local, state, and federal regulations related to safety, health, and environmental concerns.
- Managed space allocation within the facility, maximizing utilization while adhering to safety standards.
- Facilitated effective communication between departments, fostering collaboration towards common goals.
- Implemented preventative maintenance programs to minimize equipment downtime and extend asset life cycles.
- Yardi software
Maintenance Technician
Balfour Beatty Communities
2008.09 - Current
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Operated varied hand and power tools to complete repairs.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Collaborated with team members to complete larger repair projects efficiently.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Streamlined workflow by optimizing equipment layout and arrangement in the facility.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Achieved increased reliability through consistent adherence to manufacturer''s guidelines for equipment maintenance.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Optimized resources usage, coordinating maintenance schedules across multiple departments to reduce conflicts.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Elevated team morale by fostering open communication channels among colleagues during challenging situations.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Installed new locks, door handles, and door closers.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Developed and implemented strategies to improve maintenance processes.
- Repaired and replaced pumps, valves and motors.
- Replaced worn or broken parts on machines and equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Executed tasks within time and budget constraints.
- Rewired and replaced faulty electrical components in equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Reported issues to property manager so effective resolutions could be put into place.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Safely and effectively handled wide range of cleaning products and solutions.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Diagnosed and repaired complex mechanical and electrical systems.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Installed and maintained plumbing and HVAC systems.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Wrote and revised maintenance procedures.
Maintenance Supervisor
Balfour Beatty Communities
2008.09 - Current
- Promoted in 2010
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and costeffectiveness.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.
- Implemented energy-saving initiatives by identifying areas for improvement in equipment operation and facility management practices.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Prioritized preventative measures such as lubrication programs and vibration analysis that helped extend equipment life cycles and reduce overall costs.
- Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
- Conducted root cause analysis on recurring equipment failures and implemented corrective actions to prevent future occurrences.
- Assisted in the planning and execution of facility expansions, ensuring proper installation of new equipment and seamless integration with existing systems.
- Promoted continuous improvement by encouraging staff to suggest innovative ideas for process enhancements and cost-saving initiatives.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised 12 employees and scheduled shifts.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Provided guidance to management regarding project bids for onsite improvements.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Tracked and managed department costs for good budget adherence.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Contributed to development, implementation, and execution of maintenance programs.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Managed efficient teams of up to 12 employees.
- Organized ongoing maintenance schedules to boost system performance.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Yardi software
Education
HVAC - HVAC Installation And Repair
Savannah Technical College
Hinesville, GA04.2008
Skills
- Environmental Compliance
- Mechanical Skills
- Capital Projects
- Work Order Management
- Project Oversight
- Operations Management
- Troubleshooting
- Maintenance Requirements
- Safety Awareness
- Staff Development
- Safety Understanding
- Project Management
- Emergency Preparedness
- Staff Management
- Maintenance Management
- Asset Management
- Mechanical Aptitude
- Continuous Improvement
- Budget Management
- Regulatory Compliance
- Contract Negotiation
- Performance Metrics
- Strategic Planning
- Safety Compliance
- Inventory Control
- Preventive Maintenance
- Team Leadership
- Customer Service
- Quality Assurance
- Vendor Management
- Process Improvement
- Special Projects
- Pest Control
- HVAC Systems
- Janitorial
- Maintenance
- Relocations
- Vendor Coordination
- Grounds Maintenance
- Work Orders
- Electrical
- Budget Administration
- Inventory Stocking
- Equipment Set up
- Building Operations
- Repairs and Maintenance
- Landscape Maintenance
- HVAC
- Disaster Preparedness
- Cost Control
- Operations Monitoring
- Equipment Maintenance
- Quality Control
- Multitasking and Organization
- Maintenance and Repairs
- Documentation and Reporting
- Workload Management
- Routine Inspections
- Works Well Under Pressure
- Attention to Detail
- Installation and Repair
- Customer Rapport
- General Plumbing
- Self-motivation
- Critical Thinking
- Ethical Conduct
- Teamwork Abilities
- Decision Making
- Problem Solving
- Training and Development
Accomplishments
- Supervised team of 47 staff members.
- Achieved lowering energy cost, extending life of all equipment, and detecting any potential damages to the assets and making repairs through effectively helping with performing PM HAVC systems to ensure extending life of said equipment.
Certification
- HVAC repair Training - [Timeframe]
Timeline
Facility Director
Balfour Beatty Communities
2008.09 - Current
Maintenance Technician
Balfour Beatty Communities
2008.09 - Current
Maintenance Supervisor
Balfour Beatty Communities
2008.09 - Current
HVAC - HVAC Installation And Repair
Savannah Technical College
- HVAC repair Training - [Timeframe]
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