Michael Dominguez
Woodhaven,NY
Summary
Dynamic Food Server Assistant with proven expertise in enhancing customer satisfaction and streamlining operations, honed across roles at Craft, Craftbar, and Aquagrill. Excelled in multitasking and efficient movement, significantly improving dining experiences. Skilled in team building and guest services, consistently fostering supportive environments and achieving high repeat business rates.
Overview
8
8
years of professional experience
Work History
Food Server Assistant
Craft
04.2019 - 05.2024
- Maintained a clean and organized dining area for improved guest experience.
- Stocked necessary supplies to maintain smooth restaurant operations and reduce downtime between tasks.
- Improved overall restaurant efficiency by consistently refilling condiments, replacing flatware, and tending to other tasks in a timely manner.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in higher customer satisfaction ratings.
- Trained new Food Server Assistants, fostering a supportive team environment that contributed to overall restaurant success.
- Anticipated guest needs proactively, offering assistance before being asked to improve the overall dining experience.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously without compromising attention to detail or customer satisfaction.
- Supported waitstaff with table setting and clearing, enabling them to focus on attentive customer service.
- Worked closely with servers to accommodate large parties effectively while maintaining quality service for all guests during peak hours.
- Enhanced customer satisfaction by providing prompt and courteous service during busy meal times.
- Provided personalized service by remembering regulars'' preferences, enhancing repeat business rates.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Food Server Assistant
Craftbar
07.2017 - 10.2019
- Maintained a clean and organized dining area for improved guest experience.
- Stocked necessary supplies to maintain smooth restaurant operations and reduce downtime between tasks.
- Improved overall restaurant efficiency by consistently refilling condiments, replacing flatware, and tending to other tasks in a timely manner.
- Trained new Food Server Assistants, fostering a supportive team environment that contributed to overall restaurant success.
- Anticipated guest needs proactively, offering assistance before being asked to improve the overall dining experience.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously without compromising attention to detail or customer satisfaction.
- Supported waitstaff with table setting and clearing, enabling them to focus on attentive customer service.
- Implemented proper food handling procedures consistently, ensuring compliance with local health codes and industry standards.
- Worked closely with servers to accommodate large parties effectively while maintaining quality service for all guests during peak hours.
- Received positive feedback from customers for friendly demeanor and attentiveness to their needs.
- Enhanced customer satisfaction by providing prompt and courteous service during busy meal times.
- Provided personalized service by remembering regulars'' preferences, enhancing repeat business rates.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Assisted wait staff with timely food delivery and guest requests.
- Established rapport with customers by providing friendly and attentive service.
- Assisted with bussing tables and cleaning up spills.
Food Server Assistant
Aquagrill
06.2016 - 07.2018
- Maintained a clean and organized dining area for improved guest experience.
- Improved overall restaurant efficiency by consistently refilling condiments, replacing flatware, and tending to other tasks in a timely manner.
- Trained new Food Server Assistants, fostering a supportive team environment that contributed to overall restaurant success.
- Anticipated guest needs proactively, offering assistance before being asked to improve the overall dining experience.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously without compromising attention to detail or customer satisfaction.
- Handled special dietary requirements gracefully, ensuring satisfied guests with specific needs.
- Supported waitstaff with table setting and clearing, enabling them to focus on attentive customer service.
- Worked closely with servers to accommodate large parties effectively while maintaining quality service for all guests during peak hours.
- Enhanced customer satisfaction by providing prompt and courteous service during busy meal times.
- Provided personalized service by remembering regulars'' preferences, enhancing repeat business rates.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Trained new staff members on company policies and procedures.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted with bussing tables and cleaning up spills.
Education
None - Construction Management
City Tech
Brooklyn, NYHigh School Diploma - General Curriculum
Newtown High School
Elmhurst, NY06.2008
Skills
- Order Taking
- Food presentation
- Efficient Movement
- Professional Appearance
- Table Setting
- Allergy awareness
- Guest Services
- Sanitation Standards
- Dining room organization
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Cleaning
- Excellent Communication
- Clear Communication
- Customer service excellence
- Relationship Building
- Team building
- Employee Training
- Table setup
- Table clearing
- Adaptability
- Table Bussing
- Wait Staff Support
- Language Fluency
Languages
Spanish
Full Professional
Timeline
Food Server Assistant
Craft
04.2019 - 05.2024
Food Server Assistant
Craftbar
07.2017 - 10.2019
Food Server Assistant
Aquagrill
06.2016 - 07.2018
None - Construction Management
City Tech
High School Diploma - General Curriculum
Newtown High School