Summary
Overview
Work History
Education
Skills
Timeline
Server

Michael Dorosh

Oxford,CT

Summary

Dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Shop Rite Food Market. Proven ability to enhance customer satisfaction and manage cash transactions accurately. A quick learner and team player, committed to fostering positive relationships and achieving sales goals in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Front End Cashier

Shop Rite Food Market
05.2025 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.

Server

Adriatic Marchegian Club
04.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Ice Cream Server

Rich Farm Ice Cream Shop
02.2025 - 08.2025
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.

Solar Energy Consultant

ISP Solar
01.2024 - 04.2024
  • Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
  • Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
  • Strengthened client relationships through exceptional communication skills and a commitment to understanding individual needs.
  • Supported team members in achieving collective goals through collaboration and sharing best practices in sales strategies.

Education

GED -

The University of Alabama
Tuscaloosa, AL
05-2028

High School Diploma -

Oxford High School
Oxford, CT
06-2024

Skills

  • Quick learner
  • Strong work ethic
  • Excellent customer service
  • Patience and empathy
  • Customer service
  • Team player attitude
  • Cash handling expertise
  • Cash register operation
  • Credit card transactions
  • Cash management
  • Scanner operation
  • Accurate money counting

Timeline

Front End Cashier

Shop Rite Food Market
05.2025 - Current

Ice Cream Server

Rich Farm Ice Cream Shop
02.2025 - 08.2025

Solar Energy Consultant

ISP Solar
01.2024 - 04.2024

Server

Adriatic Marchegian Club
04.2020 - Current

GED -

The University of Alabama

High School Diploma -

Oxford High School

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