Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Downey

Tampa,FL

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages [Area of expertise] expertise to manage job functions. Excellent communicator with focus on results.

Overview

14
14
years of professional experience

Work History

Technician

Best Pest Control
Tampa, FL
03.2018 - Current
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on [Equipment].
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.
  • Read manuals and manufacturer instructions to install and troubleshoot devices.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.

Disc Jockey

Tampa Gold Club
Tampa, United States
08.2015 - 11.2018
  • Engaged guests at special events by playing fun, lively songs and encouraging dancing.
  • Played songs fitting station's format and monitored each song's length to avoid dead air.
  • Used controllers and mixers to mix and sample music.
  • Entertained guests with music matching desired genres and tempo.
  • Adjusted music plans based on crowd preferences and mood.
  • Worked with clients to determine requirements for each party or event.
  • Promoted group dances, competitions and other party games to keep guests entertained.
  • Ran visual effects to supplement audio equipment output.
  • Maintained high volume of bookings by advertising through traditional, digital and social media channels.
  • Arranged libraries and playlists of music in advance of live events.
  • Installed, operated and maintained audio and video equipment at venues.

Shipping and Receiving Clerk

In The News
Tampa, United States
04.2010 - 10.2015
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Updated database with changes in carrier status.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.

BOH Line Cook

Wing House Of Tampa
Tampa, United States
05.2013 - 06.2014
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Handled portion control activities according to specified instructions provided by chef.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.

Education

High School Diploma -

Leto High School
Tampa, FL

Skills

  • Flexible and adaptive
  • Excellent multitasking skills
  • Excellent communication skills
  • Energetic and eager to learn new tasks and jobs
  • Excellent comprehension skills
  • Mechanical Aptitude
  • Customer Service

Timeline

Technician

Best Pest Control
03.2018 - Current

Disc Jockey

Tampa Gold Club
08.2015 - 11.2018

BOH Line Cook

Wing House Of Tampa
05.2013 - 06.2014

Shipping and Receiving Clerk

In The News
04.2010 - 10.2015

High School Diploma -

Leto High School

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Michael Downey