Michael Doyle
Head Of People
Seattle,WA
Summary
Top-notch people leader with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work History
Director of Operations
Lisa Shield Dating & Relationships
Seattle, Washington
12.2023 - 10.2024
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Defined, implemented, and revised operational policies and guidelines.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Monitored budget and utilized operational resources. Decreased monthly expenses by $100K.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth. Drove sales to over $2m first year.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality
Head of People
Harris and Jane Holdings, LLC
Seattle, WA
10.2020 - 12.2023
- Self-motivated, with strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Startup YourLandTC generated >$400k in 2021
- Startup Land Compass generated >$130k in first year.
- Adjusted business model to generate >$30K passive income per month.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently
Director of Operations, Center of Excellence
EagleView Technologies, Inc.
Bellevue, WA
12.2018 - 12.2020
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Defined, implemented, and revised operational policies and guidelines.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth. Reduced general project cycle time by 50% via communication streamlining and documentation standardization.
- Established and monitored quality assurance standards to achieve operational excellence.
- Provided rapid on-demand information, recommendations, and services during company-wide production outage that resulted in direct retention of multiple large accounts that would have significantly adversely impacted company performance.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Outlined and implemented SAFE Agilist 5 techniques and attended all Lean/Agile strategy sessions, resulting in improved product development and oversight.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Achieved team goals through formalized training plans, coaching, and performance management.
Director, Affiliates & Metrics
HSG CodeBlue / ICM
Springfield, OH
01.2013 - 12.2018
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Played pivotal role in shaping strategic direction by providing data-driven insights and recommendations directly to CEO. Documented ROI on recommendations >$500k to bottom-line.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Facilitated cross-functional collaboration for improved decision-making processes within organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Education
Bachelor of Science - Political Science And Government
University of California San Diego
La Jolla 06.2004 - 08.2008
Skills
Organizational Structure & Growth
Certification
Professional in Human Resources (PHR)
Quote
Your task is not to foresee the future, but to enable it.
Antoine de Saint-Exupéry
Timeline
Director of Operations
Lisa Shield Dating & Relationships
12.2023 - 10.2024
Professional in Human Resources (PHR)
09-2023
Head of People
Harris and Jane Holdings, LLC
10.2020 - 12.2023
Director of Operations, Center of Excellence
EagleView Technologies, Inc.
12.2018 - 12.2020
Director, Affiliates & Metrics
HSG CodeBlue / ICM
01.2013 - 12.2018
Bachelor of Science - Political Science And Government
University of California San Diego
06.2004 - 08.2008
Performance
- Startup YourLandTC generated >$400k in 2021
- Startup Land Compass generated >$130k in first year
- Built marketing models and automation processes to sustain a recurring passive income stream to the business in excess of $30,000 per month.
- Designed and implemented AI-based workflows to transform MoreThanDD to a near fully-automated solution servicing customers with minimal overhead, with a 3 Day Turnaround.
- Participated in development, distribution, and analysis of an internal Employee Satisfaction Questionnaire that resulted in implementation of vetted employee suggestions directly impacting morale and productivity
- Provided rapid on-demand information, recommendations, and services during a company-wide production outage that resulted in the direct retention of multiple large accounts that would have significantly adversely impacted company performance.
- Outlined and implemented SAFE Agilist 5 techniques and attended all Lean/Agile strategy sessions, resulting in improved product development and oversight.
Performance
- Startup YourLandTC generated >$400k in 2021
- Startup Land Compass generated >$130k in first year
- Built marketing models and automation processes to sustain a recurring passive income stream to the business in excess of $30,000 per month.
- Designed and implemented AI-based workflows to transform MoreThanDD to a near fully-automated solution servicing customers with minimal overhead, with a 3 Day Turnaround.
- Participated in development, distribution, and analysis of an internal Employee Satisfaction Questionnaire that resulted in implementation of vetted employee suggestions directly impacting morale and productivity
- Provided rapid on-demand information, recommendations, and services during a company-wide production outage that resulted in the direct retention of multiple large accounts that would have significantly adversely impacted company performance.
- Outlined and implemented SAFE Agilist 5 techniques and attended all Lean/Agile strategy sessions, resulting in improved product development and oversight.
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