Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Drew

Arlington,MA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

Environmental Services Operations Manager

Beth Israel Deaconess Hospital
09.2012 - Current
  • Assisted with and played a key role with a new in-house environmental service start up
  • Create daily/weekly work schedules, manage and oversee payroll for over fifty environmental services employees
  • Conduct daily walk through of public and patient areas to insure the highest satisfaction and that all standards are met
  • Conduct training exercises with individual and groups to insure all employees are JAHCO/OSHA compliant and following hospital safety protocol
  • Scheduling and assisting with special projects as needed or requested by outside departments
  • Attend and participate in multiple boards to improve the overall safety for employees of the hospital
  • Work with outside vendors to provide information on new equipment and/or procedures
  • Work closely with reps to learn new techniques to recommend as a new procedure for the operation
  • Evaluate and ensure that all Joint Commission standards are met within the department
  • Order and manage supplies for multiple units and locations

Environmental Service Manager

Sodexo
06.2007 - 09.2012
  • Conduct service rounds to ensure all areas are JAHCO compliant and maintained as a safe working environment
  • This includes checking all public areas, meeting with patients to ensure100% satisfaction and working closely with nursing to improve all aspects of patient care
  • Work closely with infection control to keep infection rates at a minimum, including black light testing and regular meetings to work together to maintain a patient friendly environment
  • Responsible for the inventory and ordering of supplies for multiple locations

Education

None - Business Management

Salem State University
Salem, MA

Skills

  • Outlook, Excel and Microsoft Office
  • Experienced with Workday, Epic and Peoplesoft technology
  • Excellent interpersonal and communication skills
  • Experienced facility manager
  • Organized and strong planning skills
  • Problem-solving
  • Team leadership
  • Customer service
  • Operations management
  • Staff training

Timeline

Environmental Services Operations Manager

Beth Israel Deaconess Hospital
09.2012 - Current

Environmental Service Manager

Sodexo
06.2007 - 09.2012

None - Business Management

Salem State University

Similar Profiles

CREATE PROFILE
Michael Drew