Michael Driscoll
Costa Mesa,CA
Summary
Dedicated and results-driven professional with over 10 years of experience in providing exceptional customer service and driving sales growth. Proven track record of resolving complex issues, exceeding sales targets, and consistently achieving high customer satisfaction scores. Adept at building rapport, possessing extensive knowledge of sales strategies, and employing strong negotiation techniques to drive customer loyalty and business success.
Overview
10
10
years of professional experience
Work History
Enrollment Officer
Clear Start Tax
Irvine, CA
03.2023 - Current
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Performed administrative duties such as filing paperwork or updating databases.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with clients by making personal connections.
Server
Oak Mountain Winery
01.2021 - 03.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Starbucks Barista
Starbucks
02.2014 - 01.2021
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
Education
Business Management (in Progress) -
Arizona State University
Tempe, AZ03-2025
Skills
- Customer service
- Sales
- Management
- Microsoft Office
- CRM tools
- IT Technical Skills
- Tax advising
- Communication
- Training & Development
- Troubleshooting
- Calm Under Pressure
Timeline
Enrollment Officer
Clear Start Tax
03.2023 - Current
Server
Oak Mountain Winery
01.2021 - 03.2023
Starbucks Barista
Starbucks
02.2014 - 01.2021
Business Management (in Progress) -
Arizona State University
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