Summary
Overview
Work History
Education
Skills
Technical Skills
Certification
Timeline
Generic

Michael Drumm

Lagrangeville,NY

Summary

Proven technology leader with 25+ years of experience in financial systems operations and engineering at Bloomberg LP. Specialized in platform and site reliability engineering, market data feeds, operational support, and production systems management. Adept at managing cross-functional teams, improving operational processes, and delivering resilient and scalable platforms. Well-versed in various market data protocols, cloud technologies, SFTP, and trading system workflows, with a strong background in automation and customer-facing technical support.

Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Engineering & Project Manager – Platform Engineering

Bloomberg LP
07.2015 - Current
  • Led Global initiatives to scale and modernize Bloomberg's market data feed platforms across global markets.
  • Oversaw projects integrating automation, observability tooling, and reliability metrics to ensure operational health and compliance.
  • Managed technical delivery pipelines and coordinated changes with SRE and development stakeholders.
  • Supported cross-functional deployments, including entitlement configuration, port/session setups, and real-time trading support tools.
  • Collaborated with backend engineers to improve system transparency and drive operational excellence.
  • Planned, designed, and scheduled phases for large projects.

Team Lead – Site Reliability Engineering (Market Data Feeds)

Bloomberg LP
11.2003 - 07.2015
  • Managed SRE team responsible for high-throughput, low-latency market data infrastructure.
  • Applied SRE principles (error budgets, reliability targets, incident retrospectives) to optimize systems and services.
  • Supervised multiple global incident response and acted as technical escalation for major outages and client-impacting issues.
  • Championed proactive monitoring, reducing downtime through health alerting and structured on-call procedures.
  • Coordinated with product and trading teams to support deployment of new features and improve system performance.

Application Support Engineer – Market Data Contributions

Bloomberg LP
10.1997 - 11.2003
  • Delivered first-level support for global market data contributors, managing SFTP and direct data submission connections.
  • Troubleshot FIX message streams, order trails, and API issues to ensure seamless ingestion into Bloomberg systems.
  • Worked closely with backend teams to maintain and test file delivery systems and resolve customer connectivity problems.
  • Led certification testing and QA on new contributor integration and configuration changes.

Education

MBA - Computer Information Systems

IONA University
New Rochelle, NY
06.1996

Bachelor of Business Administration - Finance

IONA University
New Rochelle, NY
06.1990

Skills

  • Platform & Infrastructure Management
  • Site Reliability Engineering (SRE)
  • Operations & Application Support
  • Order & Execution Management Systems (OEMS)
  • FIX Protocol & Trade Flow Debugging
  • System Monitoring & Alerting
  • Team Leadership & Project Management
  • Incident Management & Change Control
  • SFTP
  • AWS
  • Cloud File Delivery
  • Automation & Observability
  • SQL
  • Linux
  • Windows
  • Market Data Systems (Options, Equities, FX)
  • Protocols & Tools: FIX
  • TCP/IP
  • JSON
  • XML
  • Cloud & Delivery: AWS (file delivery)
  • Snowflake
  • Linux/Unix & Windows environments
  • Monitoring & Observability: Custom dashboards
  • Alert systems
  • Database monitoring
  • Languages & Data: SQL
  • Bash scripting
  • System Ops: System startup/shutdown checks
  • Incident diagnostics
  • Log analysis
  • Project planning and development
  • Task prioritization

Technical Skills

FIX, SFTP, TCP/IP, JSON, XML, AWS (file delivery), Snowflake (exposure), SFTP, Linux/Unix & Windows environments, Custom dashboards, alert systems, database monitoring, SQL, Bash scripting, System startup/shutdown checks, incident diagnostics, log analysis

Certification

  • Certified Scrum Master, Scrum Alliance - 2018-2025

Timeline

Engineering & Project Manager – Platform Engineering

Bloomberg LP
07.2015 - Current

Team Lead – Site Reliability Engineering (Market Data Feeds)

Bloomberg LP
11.2003 - 07.2015

Application Support Engineer – Market Data Contributions

Bloomberg LP
10.1997 - 11.2003

MBA - Computer Information Systems

IONA University

Bachelor of Business Administration - Finance

IONA University

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