Michael Dudek
Buffalo
Summary
Skilled Appliance Technician with comprehensive knowledge of appliance installation, troubleshooting, and repair. Demonstrates strong diagnostic abilities, customer service skills, and familiarity with a wide range of appliance brands and models. Capable of performing tasks efficiently while ensuring safety protocols. Previous roles have resulted in improved efficiency for maintenance processes and high satisfaction rates among customers.
Overview
10
10
years of professional experience
Work History
Appliance Technician
Reimers Appliance
Buffalo
03.2021 - Current
Reimers Appliance**
*Mechanical Repair Technician, October 2018 - Present*
- Perform mechanical repairs on a variety of appliances, ensuring optimal functionality and customer satisfaction.
- Diagnose and troubleshoot electrical problems, employing advanced problem-solving skills to address complex issues.
- Analyze and repair complex control boards, enhancing appliance performance and reliability.
- Collaborate with team members to streamline repair processes and improve service efficiency.
Petroleum Supply Specialist
United States Army
08.2015 - Current
- Recovery and intake of petroleum
- Supplying convoys, tanks, and aviation vehicles with fuel
- Gauging tankers of fuel and product transfers
- Tank inspections
- In charge of communication equipment
- Set up long distance communication devices
- Operate large military vehicles such as 1088 Tractor Truck, FMTV, Humvee and the LMTV
Pipeline Operator
Noco Energy Corporation
12.2020 - 02.2021
- Operations of a tank farm
- Circulation of product in tank, refining used oil and lubricant
- Offload of used lubricants from Oil recovery trucks
Receiver/Stocker
Lowe's Home Improvement
Hamburg
01.2019 - 12.2019
- Unload merchandise from incoming freight
- Moving merchandise to sales floor
- Handle hazardous material and replace damaged shelving
- Input products' information into the store's computer system
- Operate power equipment like the forklift, reach truck, and order picker
- Respond quickly to customer and associate needs
- Non CDL-Driver following DOT regulation
- Drive 24 foot box truck
- Ensuring, accurate, timely and safe deliveries
- Install appliances such as refrigerators, washers, dryers, and electric stoves
Merchandiser
Try-It Distributing Company
Tonawanda
08.2018 - 01.2019
- Visit accounts
- Communicate with store managers
- Rotate and stock product
- Keeping the displays and coolers filled
- Assist with inventory levels
Education
High School -
South Park High School
Skills
Customer Service Skills:
- Effective communication and active listening
- Conflict resolution and problem-solving
- Strong product knowledge and customer relationship management
Shipping and Ordering Parts Skills:
- Order processing and inventory management
- Familiarity with shipping procedures and logistics
- Attention to detail in packing and documentation
Mechanical Repair Skills:
- Mechanical aptitude and diagnostic skills
- Proficient in repair techniques and the use of hand/power tools
- Ability to interpret technical manuals and blueprints
Electrical Troubleshooting Skills:
- Understanding of electrical systems and circuits
- Proficient in diagnostic testing equipment
- Strong problem-solving skills for electrical issues
Phone
cell, (716) 260-8367
Timeline
Appliance Technician
Reimers Appliance
03.2021 - Current
Pipeline Operator
Noco Energy Corporation
12.2020 - 02.2021
Receiver/Stocker
Lowe's Home Improvement
01.2019 - 12.2019
Merchandiser
Try-It Distributing Company
08.2018 - 01.2019
Petroleum Supply Specialist
United States Army
08.2015 - Current
High School -
South Park High School