Michael Duffy
Orange City,Florida
Summary
Over 20 years of experience in leading dynamic programs that significantly boost community engagement. Expert in customer service, project management, team building, and strategic outreach, fostering growth and mentoring volunteers to achieve impactful outcomes. Passionate about developing community-focused initiatives and delivering exceptional pastoral care, with a commitment to refining strategies for enhanced involvement.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Legacy and Care Pastor / Children’s Ministry
Deltona Alliance Church
Deltona, FL
09.2004 - Current
- Directed children's programs, boosting engagement and attendance through innovative curricula.
- Initiated outreach initiatives, driving community growth and increasing program participation.
- Organized volunteer events to promote teamwork and achieve successful outreach outcomes.
- Assessed program effectiveness, refining strategies for enhanced involvement.
- Provided pastoral care by visiting church and community members in hospitals.
- Facilitated spiritual support for individuals and families facing crises.
- Led training sessions for volunteers on effective pastoral care practices.
- Managed communication between healthcare providers and families regarding patient needs.
Sales manager/ rental manager/ hotel audio visual manager
Photosound
Orlando, FL
01.1990 - 08.2004
- Spearheaded sales initiatives, driving substantial revenue growth through targeted marketing strategies and customer engagement.
- Coordinated with hotel staff for seamless audio-visual setups at events, boosting client satisfaction ratings.
- Maintained comprehensive inventory records for audio-visual equipment, ensuring availability and minimizing downtime.
- Implemented a rental management system, streamlining operations and expediting client request turnaround times.
- Fostered a positive team environment by mentoring junior staff to enhance sales techniques and improve performance.
Education
Ministerial Study Program - Bible And Theology
Berean Bible College
03-2006
Some College (No Degree) - General Studies
Valencia College
Orlando, FLSkills
- Project Management
- Team Building
- Conflict Resolution
- Community Outreach
- Public Speaking
- Event Planning
- Customer Engagement
- Customer Service
- Inventory Management
- Volunteer training
- Food safety
- Event organization
- Community outreach
- Team leadership
- Food assembly
- Food station setup
- Hospitality and accommodation
- Banquet coordination
- Food preparation knowledge
- Guest service
- Staff training
- Time management
- Employee schedule management
- Food service background
Certification
Florida 215 Life and Health Insurance License
Timeline
Legacy and Care Pastor / Children’s Ministry
Deltona Alliance Church
09.2004 - Current
Sales manager/ rental manager/ hotel audio visual manager
Photosound
01.1990 - 08.2004
Ministerial Study Program - Bible And Theology
Berean Bible College
Some College (No Degree) - General Studies
Valencia College