MICHAEL DUONG
Houston
Summary
Dynamic professional with extensive experience in the printing and manufacturing industries. Proven expertise in coordinating workflows, ensuring product quality, and driving safety compliance. Committed to mentoring team members and implementing process optimizations that enhance operational excellence.
Overview
12
12
years of professional experience
Work History
Lead Press Operator
Accredo Packaging
Sugar Land
03.2024 - Current
- Operated and maintained printing presses to ensure efficient production processes.
- Monitored print quality and made adjustments to maintain high standards.
- Coordinated workflow schedules to optimize press usage and minimize downtime.
- Ensured compliance with safety regulations during all operational activities.
- Resolved technical issues with machinery by troubleshooting, repairing, and performing preventative maintenance tasks.
- Assisted in training new press operators on the use of presses and related equipment.
Flexographic Press Operator
Accredo Packaging, Inc.
SUGARLAND
12.2018 - Current
- Aided senior leadership during executive decision-making process by delivering weekly compliance reports to identify process improvement or corrective action.
- Interpreted and controlled equipment conditions to check product against customer specifications and all quality standards.
- Examined printed copy for correct ink density, position on paper and registration.
- Maintained adequate productivity by setting and enforcing deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Press Assistant
Accredo Packaging, Inc.
SUGARLAND
12.2018 - 03.2021
- Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
- Set appropriate speeds, flows, colors, temperatures and positions for printing.
- Examined and produced specific job orders.
- Conducted ink operations, including verifying ink specifications, inking presses, changing ink and adjusting ink flow.
- Met all production schedules and throughput yield targets.
- Kept records of materials used and time needed for projects.
Store Manager
ALLIANCE AUTOMOTIVE INC
HOUSTON
06.2014 - 11.2018
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Resolved customer problems by investigating issues, answering questions and building rapport.
Dispatch Manager
ALLIANCE AUTOMOTIVE INC
HOUSTON
06.2014 - 11.2018
- Established and maintained positive relations with all drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
- Managed daily scheduling of all labor and equipment needs and changes, embracing continuous improvement efforts.
- Oversaw and coordinated communications within assigned territory.
- Documented services performed, operations information and dispatch details in system.
Education
Bachelor of Arts - HISTORY
UNIVERSITY oF HOUSTON
HOUSTON, TX05.2014
Timeline
Lead Press Operator
Accredo Packaging
03.2024 - Current
Flexographic Press Operator
Accredo Packaging, Inc.
12.2018 - Current
Press Assistant
Accredo Packaging, Inc.
12.2018 - 03.2021
Store Manager
ALLIANCE AUTOMOTIVE INC
06.2014 - 11.2018
Dispatch Manager
ALLIANCE AUTOMOTIVE INC
06.2014 - 11.2018
Bachelor of Arts - HISTORY
UNIVERSITY oF HOUSTON