Michael Dzema
Summary
Seasoned Product Management Professional with over eight years of experience in spearheading projects within the fintech, biotech, and utilities sectors. Holds PMP certification and an MBA, showcasing a blend of academic and practical knowledge in driving project success. Renowned for strategic planning, execution excellence, and a strong ability to bridge business needs with innovative technical solutions. Proven track record in enhancing user experience and product functionality through collaborative leadership and keen business acumen.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Product Analyst
Moody's Ratings
12.2022 - Current
- Led daily team meetings to streamline communication and prioritize tasks for multisystem project rollouts
- Created key business and functional requirements for the EndGame Project, enhancing project clarity and direction
- Design diagrams and workflows depicting both the present and target state billing & pricing processes and data flows in order to aid in the technical design and construction of our new billing engine
- Supported sanity testing and UAT, improving product quality through detailed test case execution and stakeholder feedback.
Business Systems Analyst
PSEG
10.2021 - 12.2022
- Managed daily hardware and system setups for a major $45 million system upgrade, ensuring timely and efficient project progress
- Lead the project's defect, deployment, and environment teams through the SIT and UAT processes
- Elected to represent PSEG as a project management-based subject-matter expert on the UNITE Agile Best Practices Team
- Acted as daily liaison for our system upgrade vendor (OSI) to fulfill operational requirements
- Provided daily support as a subject-matter expert in order to identify, document, and resolve a variety of pain points and knowledge gaps within the current/new IT systems and their related trainings
- Authored 10+ project related articles to be featured on The Link (PSEG internal news source) and our Plug-In website
- Presented project milestones and explained product enhancements to the executive board on a monthly basis
- Acted as a team leader/representative in daily organization-wide meetings dedicated to discussing multiple ongoing projects (MWMS, MEGA, etc.) to ensure that our respective projects will integrate harmoniously.
Assoc. Business Systems Analyst
PSEG
11.2019 - 10.2021
- Designed and single-handedly managed a forum-based website focused on our OMS upgrade project which allowed our team to collect user stories while engaging with our end users in order to ensure that our project remained on schedule despite the impacts of COVID-19
- The Plug-In website increased our end user engagement by 230%, has 300+ active users, and has received praise across the organization
- Since PI's initial implementation, it has been expanded to accommodate multiple IT related projects
- Lead multi-functional discussions in order to ensure the alignment of our strategic vision in order to draft our project charter
- Identified, configured/developed, documented, tested, and implemented a variety of UX/UI solutions to improve our ability to meet the evolving user requirements in our legacy applications.
Specialist
PSEG
09.2019 - 11.2019
- Developed and managed 100+ daily work order(s) in SAP on behalf of crew chiefs and planners responsible for transformer, pole, and dielectrics repair, maintenance, and replacement
- Acted as a liaison between crew chiefs, clients, and suppliers in order to ensure synergy between the scheduling, coordination, and prioritization of incoming jobs/work orders
- Maintained and applied working knowledge of PSEG Standards for Business Controls while ensuring daily responsibilities meet ethical and managerial expectations and quality assurance standards (Team reported 3 consecutive OSHA Incident Free years).
Apprentice
PSEG
09.2015 - 09.2019
- Developed and managed 100+ daily work order(s) in SAP on behalf of crew chiefs and planners responsible for transformer, pole, and dielectrics repair, maintenance, and replacement
- Acted as a liaison between crew chiefs, clients, and suppliers in order to ensure synergy between the scheduling, coordination, and prioritization of incoming jobs/work orders
- Maintained and applied working knowledge of PSEG Standards for Business Controls while ensuring daily responsibilities meet ethical and managerial expectations and quality assurance standards (Team reported 3 consecutive OSHA Incident Free years).
Associate Consultant
JCW
05.2015 - 09.2015
- Establish and develop our Audit, Financial Risk & Quantitative Risk service offered within the US financial and professional services sector
- Manage the full recruitment process (from sourcing new business/candidates, to account/candidate/offer management) specializing in supplying mid to senior level professionals in either a retained or contingent capacity across the country.
IT Systems Analyst
Stryker
05.2013 - 05.2015
- Directed project work to migrate and integrate users' mail/accounts from mergers and acquisitions to Stryker's systems
- Streamlined the account management procedures by automating the process for the monthly average of 250+ account creations, transfers, and terminations (single-handedly managed the account queue)
- Implemented extensive experience in Active Directory, Microsoft Windows XP/Windows 7, LANDesk, LogMeIn, WebEx, Oracle, OneSource, RSA Nortel Networks, Kaplan Eduneering, ServiceNow, and Exchange set up on mobile devices.
Education
Master of Business Administration - MBA -
Rutgers Business School
01.2022
Bachelor of Business Administration - Anisfield School of Business - AACSB Accredited - Marketing/Marketing Management, General
Ramapo College of New Jersey
01.2013
Skills
- Agile Project Management
- Stakeholder Engagement
- Technical Documentation
- Risk Management
- Data Analysis Tools (eg, Power BI)
Websites
Certification
- Project Management Professional (PMP)
- Scrum Master Certified (SMC)
- MIS Lean Six Sigma White Belt Certification
- The Complete SQL Bootcamp 2022
- Microsoft Power BI Desktop for Business Intelligence
- Data Landscape of GenAI for Project Managers
Timeline
Product Analyst
Moody's Ratings
12.2022 - Current
Business Systems Analyst
PSEG
10.2021 - 12.2022
Assoc. Business Systems Analyst
PSEG
11.2019 - 10.2021
Specialist
PSEG
09.2019 - 11.2019
Apprentice
PSEG
09.2015 - 09.2019
Associate Consultant
JCW
05.2015 - 09.2015
IT Systems Analyst
Stryker
05.2013 - 05.2015
Master of Business Administration - MBA -
Rutgers Business School
Bachelor of Business Administration - Anisfield School of Business - AACSB Accredited - Marketing/Marketing Management, General
Ramapo College of New Jersey
- Project Management Professional (PMP)
- Scrum Master Certified (SMC)
- MIS Lean Six Sigma White Belt Certification
- The Complete SQL Bootcamp 2022
- Microsoft Power BI Desktop for Business Intelligence
- Data Landscape of GenAI for Project Managers
Similar Profiles
Jessica RaabJessica Raab
Vice President - Data Manager at Moody's RatingsVice President - Data Manager at Moody's Ratings
KUNDAN PATILKUNDAN PATIL
Business Intelligence Analyst at Moody's RatingsBusiness Intelligence Analyst at Moody's Ratings
Asta ZiukieneAsta Ziukiene
Manager, Global Middle Office at Moody's RatingsManager, Global Middle Office at Moody's Ratings