Michael Little
Selden,New York
Summary
Dedicated individual with a strong desire to excel in fast-paced environments, eager to manage multiple tasks while ensuring attention to detail and problem-solving efficiency. Recognized for strong organizational skills and a commitment to safety standards. Demonstrates reliability and a strong work ethic, consistently focused on delivering quality service. Aiming to contribute enthusiasm and a willingness to learn to the maintenance team at Good Samaritan University Hospital.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Veterinary Medical Center Of Long Island
West Islip, New York
04.2024 - Current
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Compiled and prepared reports and documents as requested.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Handled sensitive information in a confidential manner.
- Managed incoming and outgoing mail, courier services, faxes and other correspondences.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Website Developer / Content Writer
Hozio
Bohemia, New York
08.2021 - 09.2023
- Acted as the primary point of contact for clients, effectively communicating their needs and concerns to the appropriate staff members
- Engaged in regular correspondence with clients via phone and email to provide updates on project progress, address inquiries, and ensure customer satisfaction
- Collaborated closely with clients to gather requirements and feedback, facilitating productive discussions to ensure project objectives were met
- Ensured websites were responsive, optimizing them for various devices, including desktops, tablets, and mobile phones
- Produced high-quality written and visual content for websites, including articles, blog posts, and image galleries
- Tested and validated programs to enhance applications and improve performance
- Developed responsive websites using HTML, CSS, and JavaScript
- Implemented targeted marketing campaigns and SEO strategies, resulting in a 30% increase in website traffic within six months
- Analyzed website traffic and user engagement metrics to identify areas for improvement and develop strategies to increase site performance
- Advised clients on website design and functionality improvements based on industry best practices and emerging trends, resulting in enhanced user experience and increased visitor engagement
Education
Web Application Design And Development Diploma - Web Application Design
Hunter Business School
Levittown, New York07.2021
High School Diploma -
Newfield High School
Selden, New York06.2020
Skills
- Project Coordination
- Calendar Management
- Meeting Coordination
- Spreadsheet Tracking
- Schedule Management
- Time Management
- Customer Service
- Multitasking and organization
Certification
- OSHA 10
Timeline
Front Desk Receptionist
Veterinary Medical Center Of Long Island
04.2024 - Current
Website Developer / Content Writer
Hozio
08.2021 - 09.2023
- OSHA 10
Web Application Design And Development Diploma - Web Application Design
Hunter Business School
High School Diploma -
Newfield High School
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