Michael Eaker

Body Piercing and Customer Service.

• Demonstrated high level of customer service to increase retention and satisfaction.
• Resolved customer service issues related to pricing or discounts.
• Managed customer service inquiries and complaints for customer satisfaction.
• Provided exceptional customer service to foster client loyalty and satisfaction.

Lead five other employees in a manufacturing environment.

Carry out tasks set out by my foreman.

Ensure the safety of myself and other employees.

Ensure quality control of wallboard produced.

Forklift

• Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
• Reduced order processing time with streamlined material handling procedures.
• Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
• Increased productivity, utilizing forklifts and other material handling equipment effectively.
• Collaborated with team members to ensure timely completion of tasks and high-quality work standards.

• Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
• Streamlined customer service processes for increased efficiency and improved response times.
• Enhanced team productivity by implementing effective communication strategies and collaborative efforts.
• Reduced wait times for customers through efficient task delegation and resource allocation.
• Developed strong relationships with clients, leading to increased repeat business and loyalty.