Michael Early
melrose park
Summary
Dynamic security professional with extensive experience at Madison Square Garden, excelling in Security Operations Center management. Proven ability to enhance operational efficiency through process improvements and strong interdepartmental collaboration. Skilled in risk assessment and customer service, consistently delivering exceptional results while maintaining a safe environment for all stakeholders.
Experienced with security operations center management, including threat assessment and mitigation. Utilizes advanced incident response techniques to protect organizational assets. Strong understanding of team leadership and cybersecurity strategy.
Offering solid foundation in IT and cybersecurity principles and eager to learn and develop in Security Operations Center environment. Brings ability to quickly grasp and apply new concepts and technologies, along with skills in network monitoring and incident response. Ready to use and develop analytical thinking and technical troubleshooting in [Desired Position] role.
Overview
29
29
years of professional experience
Work History
Security Operations Center
Madison Square Garden, MSG
08.2008 - 12.2023
- Managed a high-performing Security Operations Center team, ensuring consistent delivery of exceptional results.
- Supported continuous improvement initiatives within the Security Operations Center by actively participating in process reviews and suggesting enhancements where applicable.
- Maintained up-to-date knowledge of industry best practices, ensuring the Security Operations Center remained at the forefront of cybersecurity advancements.
- Acted as a liaison between the Security Operations Center and other departments within the organization, fostering strong working relationships and promoting information-sharing activities.
Security Officer
The Chicago Theatre
06.1995 - 08.2008
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Bartender
The Chicago Theatre
11.1995 - 06.2001
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
High School Diploma -
Austin High School
Chicago Il.06-1990
Skills
- Security operations center
- Security operations center management
- Accounting operations
- Correctional center operations
Timeline
Security Operations Center
Madison Square Garden, MSG
08.2008 - 12.2023
Bartender
The Chicago Theatre
11.1995 - 06.2001
Security Officer
The Chicago Theatre
06.1995 - 08.2008
High School Diploma -
Austin High School
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