Michael Easter
Owensboro,KY
Summary
Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Lead Line Cook
Chilis Resturant
07.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
Assistant Manager
IHOP
03.2022 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Hotel Night Auditor
Courtyard By Marriott
04.2019 - 03.2022
- Performed nightly updates to room charges and rates.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Balanced hotel accounts and resolved discrepancies.
- Performed daily inventory for keys and linens and detailed information in audit reports.
Loan Modification Specialist
US Bank Home Mortgage
10.2015 - 04.2019
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Handled any conditions sent from underwriting departments.
Education
Certified Welding Technician - Tech X
OCTC
Owensboro, KY05.2024
Skills
- Food Spoilage Prevention
- Cleaning and Organization
- Food Preparation
- Safe Food Handling
- Business Management Principles
- Fire Safety Regulations
- Customer Relationship Management
- Cost Control
- Office Supervision
- Customer Accounts Management
- Loan Modification
- Microsoft Office
Timeline
Lead Line Cook
Chilis Resturant
07.2023 - Current
Assistant Manager
IHOP
03.2022 - 07.2023
Hotel Night Auditor
Courtyard By Marriott
04.2019 - 03.2022
Loan Modification Specialist
US Bank Home Mortgage
10.2015 - 04.2019
Certified Welding Technician - Tech X
OCTC
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