Michael Eaton
Las Vegas,NV
Summary
Responsible professional known for applying excellent communication skills and attention to detail to promptly prepare food. Collaborative individual offering great customer service, time management and multitasking abilities. Commended for delivering unparalleled service and quality food. Dynamic professional offering strong history of success in food service roles. Adept in carrying out tasks with focus on quality and adherence to company standards. Talented individual producing both satisfied customers and exceptional sales growth. Organized Sandwich Artist consistently contributing to dynamic fast food team. Offers great organizational, time management and food preparation skills. Punctual employee engaging with patrons. Talented professional consistently handles high-volume over long shifts while keeping focus. Background communicating clearly to complete orders. Multitasker with history of supporting team and customer needs. Personable Sandwich Artist with strong track record of promoting customer satisfaction and loyalty. Adept in managing small details and focusing on quality to provide exceptional service. Comfortable working in high-volume establishments. Meticulous fast food team member well-versed in food preparation standards and managing complex details. Brings positive attitude and solid work ethic every challenge. Outgoing professional offering several years of experience in fast-paced environments. Proven customer service, multitasking and organization skills. Always works to drive customer loyalty and increase sales. Skillful Sandwich Artist with background in crafting quality sandwiches and providing top-notch customer service. Offer understanding of food safety standards, inventory management, and order processing. Strengths include creativity in sandwich design, multitasking, and clear communication skills. Made significant impact at previous establishments by maintaining high cleanliness standards, improving kitchen efficiency, and increasing customer satisfaction through speedy service. Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Overview
6
6
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Las Vegas, NV
04.2024 - Current
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Stocked shelves with products and supplies.
- Organized inventory for efficient restocking of products.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Trimmed meats and cheeses for sandwiches as needed.
- Followed established procedures for handling money transactions accurately.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Upsold additional items to increase store profits.
- Replenished condiments and other supplies at front counter areas.
- Verified that prepared food met quality standards prior to serving it to customers.
- Adhered strictly to cash handling policies and procedures.
- Monitored temperature of freezers and coolers throughout shift.
Material Handler
Federal Express
Las Vegas, NV
09.2023 - 04.2024
- Received and distributed incoming materials to designated areas.
- Inspected materials for any damages or defects upon receipt.
- Maintained accurate inventory records of all received items.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Verified accuracy of shipments against purchase orders and invoices.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Operated forklift in a safe manner to move large shipments within the facility.
- Monitored stock levels and placed orders when necessary to replenish supplies.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Ensured compliance with safety regulations while operating material handling equipment.
- Transported hazardous materials safely according to established protocols.
- Tracked shipment information using computerized systems such as SAP or Oracle software applications.
- Investigated discrepancies between inventory records and actual stock on hand.
- Reported any malfunctions or damages of material handling equipment promptly.
- Provided support in organizing special projects involving large quantities of merchandise.
Check In Agent
Budget Car Rental
Las Vegas, NV
10.2023 - 01.2024
- Issued boarding passes to passengers after confirming their identity and verifying their seat assignments.
- Communicated regularly with other departments at the airport to ensure smooth operations.
- Provided wheelchair service for disabled passengers when needed.
- Maintained accurate records of passenger check-ins and departures.
- Performed ticket sales duties as needed during peak times.
- Adhered to safety protocols while assisting passengers with mobility needs.
- Assisted with unloading bags from conveyor belts onto carts or into vehicles as required.
- Ensured that all necessary paperwork was collected before allowing passengers to board flights.
- Followed up on lost luggage inquiries from customers promptly.
- Updated flight manifests with any changes in seating arrangements or passenger numbers.
- Monitored security checkpoints throughout the terminal building to ensure safe passage of travelers through the area.
- Greeted customers and provided assistance in completing check-in procedures.
- Assisted customers with baggage handling, including providing directions to the appropriate baggage claim areas.
- Verified customer identification documents and travel itineraries.
- Provided information on airport services, such as currency exchange, ground transportation, dining options.
- Resolved customer complaints or issues in a timely manner.
Front End Associate
Home Depot
Las Vegas, Nevada
09.2018 - 07.2022
- Processed customer transactions and provided excellent customer service.
- Assisted in organizing merchandise displays on the sales floor.
- Maintained a clean, organized and inviting store environment.
- Greeted customers warmly upon arrival and identified their needs.
- Provided product knowledge to customers as needed.
- Answered incoming calls promptly, providing accurate information about products and services.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Stocked shelves with new inventory according to established guidelines.
- Tracked inventory levels using company software programs.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Created weekly reports on sales trends for the management team's review.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Resolved discrepancies between physical stock counts and computer records.
- Performed daily opening and closing procedures according to standard operating procedures.
- Monitored store security cameras regularly throughout shift.
- Organized backroom storage areas according to company standards.
Cart Attendant
Lowes Home Improvment
Las Vegas, NV
02.2021 - 01.2022
- Greeted customers and answered questions about merchandise, services, and store policies.
- Replenished stock on shelves, racks, and displays to maintain adequate inventory levels.
- Provided assistance with loading purchased items into customer vehicles.
- Verified prices of products using price scanners or manual pricing systems.
- Organized shopping carts in designated areas for easy retrieval by customers.
- Assisted in the unloading of delivery trucks and stocking shelves with new merchandise.
- Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
- Operated cash register to process customer payments accurately and efficiently.
- Monitored customer traffic patterns to ensure efficient flow of customers through checkout lines.
- Performed bagging operations for purchases according to company standards.
- Assisted customers in locating desired items throughout the store.
- Inspected product quality before stocking shelves to prevent damaged goods from being sold.
- Swept floors and removed trash from store premises on a regular basis.
- Checked expiration dates on perishable items such as dairy products and produce.
- Ensured that signage was accurate and up-to-date at all times.
- Adhered to safety protocols while operating equipment such as forklifts or pallet jacks.
Education
High School Diploma -
Liberty Highschool
Henderson Nevada05-2021
Skills
- Food Preparation
- Cooking
- Order Management
- Station Setup
- Menu Recommendations
- Menu Memorization
- Food service standards
- Food safety knowledge
- Sandwich preparation
- Superior communication skills
- Order delivery practices
- POS system use
- Creativity and Innovation
- Performance Improvement
- Order Accuracy
- Guest service
- Heavy Lifting
- Cash Handling
- Attention to Detail
- Interpersonal Communication
- Operations Support
- Safe Food Handling
- POS system expertise
- Flexible Schedule
- Product Stocking and Rotation
- Teamwork and Collaboration
- Money Handling
- Cleaning and sanitization
- Task Prioritization
- Meal Preparation
- Food allergy awareness
- Cleaning and organization
- Meticulous execution of tasks
- Workstation organization
- Ingredient inspection
- Task Delegation
- Equipment Operation
- Concise time management
- Equipment Cleaning
- High level of integrity
- Health and safety compliance
- POS Systems
- Phone and Online Order Processing
- POS System Operation
- Portion Control
- Dependable and honest
- Multitasking and Prioritizing
- Inventory Counts
- Time Management
- Effective multi-tasking
- Recipes and menu planning
- Equipment monitoring
- Store Opening and Closing
- Quality Control
- Sandwich artistry
- Payment Processing
- Food handling and sanitization
- Sales transaction management
- Quality control measures
- Supplies Monitoring
- Problem-Solving
- Taking and Preparing Orders
- Customer Service
- Hospitality and accommodation
- Product Upselling
Languages
Spanish
Limited
Timeline
Sandwich Artist
SUBWAY®Restaurants
04.2024 - Current
Check In Agent
Budget Car Rental
10.2023 - 01.2024
Material Handler
Federal Express
09.2023 - 04.2024
Cart Attendant
Lowes Home Improvment
02.2021 - 01.2022
Front End Associate
Home Depot
09.2018 - 07.2022
High School Diploma -
Liberty Highschool
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