Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Michael Eboh

Union,NJ

Summary

Dedicated caregiver with a proven track record at Florenece Joshua, delivering compassionate support and exceptional patient care. Skilled in meal preparation and emotional support, I foster strong client relationships through active listening and empathy. Committed to enhancing client well-being while ensuring dignity and respect in all interactions.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Private Home Care

Florenece Joshua
07.2025 - Current
  • Enhanced client comfort by providing compassionate and attentive care in a private home setting.
  • Demonstrated cultural competency by respecting diverse backgrounds, perspectives, values, and beliefs of clients served in the private home environment.
  • Delivered exceptional patient-centered care by responding promptly to emergencies providing timely assistance.
  • Provided essential personal care services such as bathing, grooming, dressing, toileting assistance, ensuring dignity and respect at all times.
  • Prepared nutritious meals according to individual dietary requirements while considering preferences for taste and presentation.
  • Assisted clients with mobility challenges, utilizing adaptive equipment and techniques to promote safe movement within the home environment.
  • Developed strong rapport with clients through active listening skills, empathy, patience, and humor when appropriate.
  • Administered medications as prescribed, maintaining accurate records to ensure proper dosage and timely administration.
  • Implemented therapeutic interventions or exercises under the guidance of healthcare professionals to support client recovery or maintenance of function.
  • Maintained clean and organized living spaces for clients'' well-being and peace of mind.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Hotel Manager

Ebo Hotol and Suite
12.2021 - 02.2025
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
  • Established a positive work culture that promoted teamwork, collaboration, and employee morale.
  • Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
  • Ensured compliance with all local, state, and federal regulations related to hotel operations and licensing requirements.
  • Developed and implemented marketing strategies to promote hotel services.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Provided services efficiently and with high level of accuracy.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
  • Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.

Security Officer

BMS CLUB HOUSE
02.2018 - 06.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.

Housekeeping Manager

Hope Hospital
09.2015 - 09.2017
  • Worked with front desk to respond promptly to all guest requests.
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
  • Communicated repair needs to maintenance staff.

Hospital Housekeeper

Hope Hospital
02.2010 - 09.2015
  • Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
  • Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
  • Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
  • Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
  • Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
  • Improved patient satisfaction by maintaining a clean and comfortable hospital environment.
  • Assisted with laundry duties, including washing, drying, folding, and delivering clean linens to appropriate units within the hospital.
  • Maintained inventory of cleaning supplies, ensuring adequate stocks were available for daily use.
  • Managed equipment maintenance tasks such as vacuum cleaner checks, floor scrubber upkeep, and replacement of worn-out tools as needed.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.

Education

High School Deploma -

Baptist High School
Edo State Nigeria

Skills

  • Compassionate caregiving
  • Emotional support
  • Meal preparation
  • Housekeeping duties
  • Incontinence care
  • Respectful and compassionate
  • Time management
  • Daily living assistance
  • Patient care
  • Verbal and written communication skills
  • Heavy lifting

Certification

Security Officer Certification

Languages

English
Professional Working

Timeline

Private Home Care

Florenece Joshua
07.2025 - Current

Hotel Manager

Ebo Hotol and Suite
12.2021 - 02.2025

Security Officer

BMS CLUB HOUSE
02.2018 - 06.2020

Housekeeping Manager

Hope Hospital
09.2015 - 09.2017

Hospital Housekeeper

Hope Hospital
02.2010 - 09.2015

High School Deploma -

Baptist High School