Michael E Burgess
Summary
Dynamic and results-oriented professional with a proven track record at Martinrea, enhancing operational efficiency and product quality through meticulous attention to detail and strong teamwork. Skilled in assembly line operations and safety procedures, I significantly contributed to achieving production targets and maintaining workplace safety, showcasing a dedicated work ethic and collaborative spirit.
Experienced with assembly line operations and maintaining high production standards. Utilizes problem-solving skills to ensure smooth workflow and minimize downtime. Strong understanding of quality control and adherence to safety regulations.
Offering solid foundation in task management and teamwork, eager to excel and grow in fast-paced production environment. Brings ability to quickly grasp new processes and techniques, ensuring seamless integration into workflow. Ready to use and develop mechanical aptitude and attention to detail in various roles.
Dependable, focused on maximum productivity and quality. Proficient at assessing parts and finished products for defects. Recognized for excellent attendance record and energetic attitude.
Overview
14
14
years of professional experience
Work History
Line Worker
Martinrea
05.2022 - 11.2024
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
- Assisted quality assurance by inspecting items and removing defective parts.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Assembled and installed products on production lines according to established guidelines.
- Played an integral role in achieving production targets by consistently meeting individual goals while supporting team efforts.
- Increased output by implementing effective time management techniques and prioritizing high-demand tasks.
- Ensured seamless transitions between shifts by effectively communicating progress updates with incoming colleagues.
- Supported cross-functional teams during peak periods or staff shortages to maintain optimal productivity levels.
- Trained new employees on production line machinery for maximum output and safety.
- Assisted in onboarding new employees, providing thorough guidance on proper procedures and equipment usage.
- Facilitated smoother project execution by maintaining clear communication between crew members.
- Achieved record-low error rates in cable installations through meticulous attention to detail.
- Contributed to environmental sustainability by adhering to eco-friendly disposal practices for old lines and equipment.
- Maintained organized work area by cleaning and removing hazards.
- Assembled products according to changing daily work orders and specific customer needs.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Made sure that products were produced on time and are of good quality.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Assistant Manager
Auntie Anne's Pretzels
01.2011 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
High School Diploma -
Fort Osage High School
2003 N Twyman Rd, Independence, MO 6405805-2003
Skills
- Teamwork and collaboration
- Attention to detail
- Workplace cleanliness
- Safety procedures
- Dedicated and strong work ethic
- Stockroom organization
- Quality control
- Materials management
- Heavy lifting
- Safety monitoring
- Assembly line operations
- Production scheduling
- Power tool operation
- Inventory counts
- Effective organization
- Teamwork and coordination
- Health and safety regulations
- Safety standards compliance
- Materials assembly
- Production line work
Timeline
Line Worker
Martinrea
05.2022 - 11.2024
Assistant Manager
Auntie Anne's Pretzels
01.2011 - 03.2021
High School Diploma -
Fort Osage High School
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