Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Echols

Calumet Park,IL

Summary

Dynamic operator with a proven track record at PepsiCo, excelling in teamwork and safety compliance. Demonstrated attention to detail and problem-solving skills while training new staff and enhancing operational efficiency. Proficient in forklift operation, consistently contributing to a safe and productive work environment. Committed to delivering exceptional customer service.

Dependable [Desired Position] with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Operator

PepsiCo
02.2017 - 08.2025
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Upheld company policies on workplace safety and health standards while executing daily job responsibilities.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.

Jewels Supervisor

Jewels Osco
02.2017 - 01.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Ice Cream Scooper

The Original Rainbow Cone
02.2015 - 10.2018
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.

Ups Delivery Helper Seasonal

UPS
11.2017 - 01.2018
  • Navigated complex urban environments to deliver packages safely and efficiently.
  • Assisted drivers in loading and unloading trucks for streamlined delivery processes.
  • Performed routine vehicle inspections, ensuring optimal performance and safety on the road.
  • Contributed to team success by consistently meeting or exceeding daily delivery targets.

Education

Perspective Leadership Academy
Chicago, IL
05-2017

Skills

  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Troubleshooting
  • Positive attitude
  • Customer service
  • Forklift operation

Timeline

Ups Delivery Helper Seasonal

UPS
11.2017 - 01.2018

Operator

PepsiCo
02.2017 - 08.2025

Jewels Supervisor

Jewels Osco
02.2017 - 01.2019

Ice Cream Scooper

The Original Rainbow Cone
02.2015 - 10.2018

Perspective Leadership Academy
Michael Echols