Summary
Overview
Work History
Education
Skills
Certification
Achievements Awards
Career Overview
COR II / PROJECT MANAGER
Timeline
Generic
Michael E. Core

Michael E. Core

Dewey

Summary

30 years of work experience to include 3 years of working with GSA leased vehicles. I have managed several fleets located throughout the world. My overall goal is to be an invaluable asset by being directly involved in the decision-making processes resulting in making a positive impact to GSA as an organization, my peers, subordinates, and all other stakeholders.

Overview

40
40
years of professional experience
1
1
Certification

Work History

GSA Fleet Service Representative

FAS
10.2023 - Current
  • Responsible for managing 56 GSA Federal Customers with 1000 vehicles
  • Supported the needs of federal agencies utilizing GSA Fleet vehicles, primarily by coordinating vehicle repairs, addressing customer concerns, and ensuring smooth operation of leased vehicles within their assigned area
  • Acting as the primary point of contact for federal agency drivers and fleet managers regarding vehicle maintenance, repairs, and issues with their GSA leased vehicles
  • Arranging for necessary repairs with authorized vendors, tracking repair status, and ensuring timely completion of maintenance services
  • Managing accident reports, coordinating with insurance companies, and facilitating necessary repairs in case of vehicle incidents
  • Maintaining accurate records of vehicle usage, repair history, and other relevant information within the GSA Fleet system
  • Monitoring vendor performance, ensuring compliance with contract terms, and resolving any issues with repair quality
  • Performing routine vehicle inspections to identify potential safety hazards and ensure compliance with maintenance standards
  • Providing regular updates to supervisors regarding fleet performance, customer feedback, and any emerging issues
  • Responsible for developing, planning, managing, executing, and coordinating all support fleet management functions within assigned, designated geographic zone
  • Directs analysis of fleet management issues and required policy recommendations for management in formulating decisions regarding changing responsibilities or business needs, as well as in the design/development and evaluation
  • Obtains information necessary to discuss fleet management procedures internally to evaluate effectiveness of the program and its changes required to properly fulfill the fleet management overall program and regulatory requirements

Building Management Specialist

PBS
06.2022 - 10.2023
  • Develops and promotes positive working relationships with customer agencies and client personnel and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed
  • Works closely with other GSA personnel, customer agency personnel and contractors in the planning, design, renovation, construction, alteration, operation, maintenance, and repair of assigned buildings
  • Works with tenant agencies, building occupants, contractors, appropriate GSA program experts and other stakeholders to coordinate sustainability-related programs as applicable
  • In response to problems and on a recurring basis, gathers information to assess the level of customer satisfaction
  • Data gathering methods used include tenant satisfaction surveys, agency contact surveys, interviews with agency contacts, tenant meetings, service calls logs, and focus groups
  • Manages/Assists the Building Manager with managing the contracting and leasing administration process as needed on behalf of tenant agencies and GSA
  • Evaluates any proposed contract changes and makes recommendations to the Contracting Officer regarding changes in scope of performance standards to improve service delivery and meet customers’ needs, or changes in the site conditions; performs final inspection of completed work against contract requirements and approves or rejects the final product in whole or in part
  • Serves as the Building Manager or Assistant of the day-to-day operations of a designated building or groups of buildings within the GSA inventory
  • Manages or assists Building Manager with building operations, maintenance, repair, alteration, historic preservation, recycling, concessions, safety, environmental and security in GSA-owned and leased buildings assigned
  • Promotes and monitors efficient occupant space utilization, energy and water conservation, sustainability and environmental hazards programs, and fire and security protection
  • Manages grounds and exteriors including parking structures and lots, site utilities, landscaping and grounds, snow removal, and exterior building maintenance; assesses the effect of climate and extreme environmental conditions and evaluates the performance of grounds and exterior elements; assesses the need for alterations in grounds and exterior elements; and manage the maintenance and custodial needs of grounds and exterior elements
  • Monitors, or assists in monitoring, information and trends related to facility management technologies and assesses their applicability in assigned buildings; plans for and oversees the acquisition, installation, operation, maintenance, upgrade, and disposition of components supporting facility management technologies
  • Directs and/or coordinates the operation of all construction, alteration, and repair projects to minimize or ideally avoid adverse impact to customer agencies
  • Ensures that customer agencies are aware of the schedule and timing of building related activities that may impact their operation
  • Participates and/or assists in planning and developing operating budgets and all related Federal Buildings Fund procedures and activities for assigned facilities
  • Activities include preparation of the annual budget estimates for maintenance, mechanical workloads, utility rate increases; development of overtime and additional services estimates; related equipment, pest control and waste systems; and the cost of minor repairs, and security support
  • Utilizes agency business performance goals and objectives in the operations of assigned facilities
  • Consistently provides reliable data that can be used in budget formulation and financial management activities
  • Uses Life Cycle Cost Analysis and Total Cost of Ownership concepts and is fully engaged in development of budgets for building services, repair and alteration, and capital design and construction
  • Manage the GSA vehicle assigned to PBS Phoenix

Ground Operations Supervisor

Northern Arizona VA Health Care System
07.2017 - 06.2022
  • Supervised 8 personnel in various positions
  • Created SOP’s and SOW’s and was responsible for planning, coordinating, budgeting, and maintaining consistency of Fleet Management and grounds operations services
  • Installed established and coordinated the installation of Geotab in all facility vehicles (GSA and VA owned)
  • Contracting Officer’s Representative (COR II certified) for Operations and Fleet Management and other projects
  • Represented the stations as a primary point of contact for assigned projects
  • Provided professional advice to customers, managers, peers, subordinates as needed
  • Identified problems or issues early and solutions
  • Prepared cost estimates, reviewing drawings and samples and material proved by the vendor/contractor
  • Conducted performance and recommended for approval, rejected or receipt
  • Managed project milestones and budgets, analyzing cost reports, and making sure the charges are authorized and correct
  • Reconcile issues and impact with all participating parties
  • Developing business cases through research (internal and external) to meet local through National priorities for Veteran care, to meet a variety of gaps to include technological and regulatory deficiencies
  • Consulting with contractor personnel to resolve difficult and complex unforeseen problems and latent conditions developing during construction
  • Managed contracts and performed contract administration, assessed compliance and performance of the contract
  • Agency Organization Program Coordinator (APOC) for the Fleet Management
  • Administrator Officer (AO) for Grounds Operations credit card
  • Supervised and managed the bills for GSA and VA vehicles
  • Analyzing business-related data to identify ways to improve effectiveness, efficiency of the fleet
  • Responsible for all fleet management functions relating to VA-owned, GSA-leased vehicles
  • The total fleet consisted of approximately 150 vehicles
  • Provides technical direction and guidance to other Fleet managers, and agency employees on issues pertaining to the Fleet Management
  • Ensures all tasks are completed timely
  • Supervise conduct random inspection of the Fleet and ensures that all bills are reconciles monthly and undergoes a monthly random audit with Fiscal Service to include troubleshooting problems and come up ways to increases the effectiveness of the operations
  • Maintain the Federal Motor Vehicle Registration System (FMVRS) which enters Government Vehicles into a database, which is used to track all Federal Government vehicles to query and update vehicles and license plate information 24/7
  • Communicates agency and local policies and priorities to all employees using vehicles and equipment in the fleet
  • Developed written presentations and oral training to various staff and volunteers
  • Prepare equipment for turn in or transfer to new locations or service lines
  • Responsible for the general administrative and supervisory personnel functions of his/her unit
  • Establishes and keeps current performance standards for subordinates under immediate supervision subject to approval of Chief of Facilities ensures that subordinate employees receive annual performance rating from shop supervisors timely
  • Reviewed and analyzes production costs and personnel utilization records to evaluate work progress, control and reduce cost; evaluates continuing problems takes and/or recommends necessary corrective actions to higher level management
  • Working knowledge of VISTA and AMES/MERS system and generating reports especially for issuance of work orders, PM scheduling, and equipment inventory
  • Oversees recording and documentation of Preventative Maintenance and work orders
  • Training in areas such as professional skills for customer service agents, managing challenges in customer service, interacting with the customer, listening for comprehension, effective communication and etiquette, and effective telephone techniques
  • Handled 40-60 calls per day and provided guidance and answers to questions in areas such as payments to contractors and individuals, claims, travel, incident finance, grants & agreements, and many other areas

PSA (Program Support Assistant)

Northern Arizona VA Health Care System
01.2016 - 10.2017
  • Participates actively in support of the Service by ensuring that the clerical and the administrative portions of the Service chief’s work is accomplished
  • Maintain records and file systems
  • Receive calls, greet visitors, and direct contacts the correct area as needed
  • Responds to routine and non-routine technical request
  • Screen sales representative, schedule appointments
  • Prepares correspondence and reviewing personnel actions
  • Vista Timekeeper and ensures proper documentation is available for granting of Advance sick leave, leave without pay and other leave
  • Assist with the Management in the maintenance and reconciling of budget records
  • Maintains accurate records of Obligations, purchase order, voucher number ensuring necessary adjustment
  • Collect data for preparation of various reports
  • Currently tasked as the acting Transportation Assistant who is responsible for all fleet management functions relating to VA-owned, GSA-leased, and short-term rental vehicles
  • The total fleet consists of approximately 140 vehicles
  • As the transportation assistant I was responsible for planning, coordinating, budgeting, and maintaining consistency in fleet services
  • Manage fleet credit cards and bills for GSA and VA vehicles
  • Designed and Maintain databases, assign vehicles, request new vehicles, schedule preventive maintenance, and coordinate minor and major repairs with vendors
  • Enter data into FEDFMS, and GSA Drive Thru program

Transportation Assistant

Northern Arizona VA Health Care System
10.2017 - 07.2017
  • Responsible for planning, coordinating, budgeting, and maintaining consistency in fleet services
  • Managed fleet credit cards and bills for GSA and VA vehicles
  • Designed and Maintain databases, assign vehicles, request new vehicles, schedule preventive maintenance, and coordinate minor and major repairs with vendors
  • Enter data into FEDFMS, and GSA Drive Thru program
  • Responsible for all fleet management functions relating to VA-owned, GSA-leased, and short-term rental vehicles
  • The total fleet consists of approximately 140 vehicles
  • Orchestrated realignment of vehicle allocations with GSA resulting in a late model fleet
  • Prepared, coordinated and implemented an efficient maintenance cycle
  • Responsible for the FAST / OMB and Vehicle Utilization annual reports
  • As the Assistant Fleet Manager, I was knowledgeable and is continuously researching rules, regulations, policies, and procedures (i.e., CEOSH, FMR, state license requirements, etc.) to ensure that OVAMC is always in compliance
  • Reconciles monthly and undergoes a monthly random audit with Fiscal Service
  • Communicates with agency and local policies and priorities to all employees using vehicles and equipment in the fleet
  • Researches all vehicle use including mileage, number of trips, number of passengers always making sure the fleet is right sized and maintained within the VA and GSA standards
  • Contracting Officer’s Representative (COR level II) for transportation

Lead Cemetery Representative

National Memorial Cemetery of Arizona
09.2009 - 01.2016
  • Assigned as Contracting Officer’s Representative (COR) at the cemetery

IT1/E6 (Information Technology)

U. S. Navy
02.1985 - 08.2015

Investigator

Arizona Department of Corrections
10.1989 - 09.2010
  • Lead Investigator of the Backgrounds Investigation Unit

Education

Contracting Officer’s Representative II (COR) -

Limited Correctional Peace Officer (LCPO) Certification -

Tucson, Arizona
01.1993

High School Diploma -

Shadow Mountain High
Phoenix, Arizona
01.1985

Correctional Officer Training Academy (COTA) -

Tucson, Arizona
01.1985

Skills

  • Asbestos Certified (AHERA Management planner)
  • Building Inspector
  • US Bank government credit card
  • Network installation
  • Computer repair
  • Typing 40 wpm
  • Ten key
  • Arizona Criminal Justice information System (ACJIS) Certification level A
  • Proficient in Google Docs
  • Proficient in Google Sheets
  • Proficient in Microsoft Word
  • Proficient in Microsoft Excel
  • Proficient in Microsoft Access
  • Proficient in Microsoft PowerPoint
  • Proficient in Microsoft Outlook
  • Strong customer service skills
  • Effective communication with diverse stakeholders
  • Excellent organizational skills
  • Ability to manage multiple tasks simultaneously
  • Problem-solving abilities

Certification

NIMS Certifications: IS-100LE, IS-100, IS-200, IS-275, IS-450, IS-600, IS-700, IS-800, IS-907

Achievements Awards

  • Sailor of the year
  • 9 Achievement medals
  • Community Service Award (By the Az. Dept. of Corrections)
  • Meritorious service award nomination 11/06/00
  • Community Service Award 01/29/99
  • Office of the Governor special Recognition for volunteer heroes of Katrina and Beyond

Career Overview

30 years of work experience to include 3 years of working with GSA leased vehicles. I have managed several fleets located throughout the world. My overall goal is to be an invaluable asset by being directly involved in the decision-making processes resulting in making a positive impact to GSA as an organization, my peers, subordinates, and all other stakeholders.

COR II / PROJECT MANAGER

Supervised and managed several Federal projects over a million dollars

Timeline

GSA Fleet Service Representative

FAS
10.2023 - Current

Building Management Specialist

PBS
06.2022 - 10.2023

Transportation Assistant

Northern Arizona VA Health Care System
10.2017 - 07.2017

Ground Operations Supervisor

Northern Arizona VA Health Care System
07.2017 - 06.2022

PSA (Program Support Assistant)

Northern Arizona VA Health Care System
01.2016 - 10.2017

Lead Cemetery Representative

National Memorial Cemetery of Arizona
09.2009 - 01.2016

Investigator

Arizona Department of Corrections
10.1989 - 09.2010

IT1/E6 (Information Technology)

U. S. Navy
02.1985 - 08.2015

Contracting Officer’s Representative II (COR) -

Limited Correctional Peace Officer (LCPO) Certification -

High School Diploma -

Shadow Mountain High

Correctional Officer Training Academy (COTA) -

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Michael E. Core