Michael Edgar
INDIANAPOLIS,IN
Summary
With a proven track record at Empro Manufacturing, I excel in quality control and customer service excellence, ensuring high standards and satisfaction. My expertise spans from soldering techniques to efficient cash transactions, highlighted by a commitment to enhancing operational efficiency and client relations. Achieved a significant improvement in process accuracy, demonstrating my ability to adapt and thrive in diverse roles.
Overview
24
24
years of professional experience
Work History
Hand Solderer
Empro Manufacturing
Indianapolis, IN
09.2019 - 10.2024
- Assembled electrical shunt.
- Melted and applied solder along adjoining edges of workpieces to solder joints.
- Verified the quality of solder joints and ensured that all connections are properly completed.
Delivery Driver
Pizza Hut
Indianapolis, IN
02.2015 - 09.2019
- Greeted customers upon arrival, took orders and provided product knowledge.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Processed cash and credit and debit payments accurately using point-of-sale system.
Donation Processor/Cashier
Goodwill
Indianapolis, IN
07.2010 - 08.2014
- Received and verified donations from donors, ensuring accuracy of information.
- Processed donations in accordance with established protocols, including data entry into the donor database.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Cashier
Target
Indianapolis, IN
11.2007 - 01.2008
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Kitchen Manager
The Pub
Indianapolis, IN
09.2004 - 10.2006
- Prepared meals for delivery by waitstaff.
- Developed and implemented kitchen policies, procedures and quality standards.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
General Laborer
JerrBear Construction
Indianapolis, IN
05.2005 - 12.2005
- Operated hand tools and power tools to complete construction projects.
- Loaded and unloaded materials onto trucks for delivery to job sites.
- Installed drywall panels or tiles on walls or ceilings according to specifications.
- Constructed formwork for concrete pours according to plans provided by supervisors.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Apprentice Mechanic
Ed Martin
Indianapolis, IN
03.2004 - 09.2004
- Repaired or replaced parts such as alternators, starters, water pumps, radiators, fuel pumps, ignition coils, and spark plugs.
- Inspected vehicles for safety issues such as worn brake pads or fluid leaks.
- Assisted with more complex repairs including engine overhauls, transmission replacements, suspension work, and electrical system diagnostics.
- Maintained records of all services performed on each vehicle along with the cost of labor and materials used.
- Tested drive systems following repairs to ensure they were functioning properly before returning them to customers.
Picker Packer
Pure Beverage
Indianapolis, IN
12.2003 - 05.2004
- Operated warehouse machinery such as forklifts to move materials within the facility.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Checked expiration dates on perishable items prior to packing them for shipment.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Cook
Claude and Annie's
Indianapolis, IN
07.2003 - 11.2003
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
General Laborer
Circle City Builders
Indianapolis, IN
01.2003 - 05.2003
- Loaded and unloaded materials onto trucks for delivery to job sites.
- Assisted tradespeople with tasks such as measuring, cutting, and preparing materials.
- Operated hand tools and power tools to complete construction projects.
- Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
Cashier
Barnes and Nobles
Indianapolis, IN
11.2002 - 01.2003
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Telemarketer
Telcom Enterprises
Indianapolis, IN
02.2001 - 07.2001
- Organized telemarketing calls for Indianapolis Police Department's Trooper Teddy Bear Program.
- Identified potential customers through cold calling and database research.
- Greeted customers in a friendly, professional manner on the phone.
- Initiated outbound calls to prospective clients using scripts.
General Laborer
Dollar General
Indianapolis, IN
12.2000 - 02.2001
- Contributed to the setup of a new retail site.
- Set up product aisles according to planograms.
- Loaded and unloaded materials onto trucks.
Education
GED -
Walker Career Center
Indianapolis, IN09-2002
Some College (No Degree) - Auto Mechanics
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Quality control inspection
- Schematic reading
- Hand tools proficiency
- Soldering techniques
- Structural welding
- Gas flame management
- Credit and cash transactions
- Cash handling and management
- Customer service excellence
- Cash register systems
- Point-of-sale system operation
- Forklift safety and operation
- Pallet jack usage
- Loading and unloading
Timeline
Hand Solderer
Empro Manufacturing
09.2019 - 10.2024
Delivery Driver
Pizza Hut
02.2015 - 09.2019
Donation Processor/Cashier
Goodwill
07.2010 - 08.2014
Cashier
Target
11.2007 - 01.2008
General Laborer
JerrBear Construction
05.2005 - 12.2005
Kitchen Manager
The Pub
09.2004 - 10.2006
Apprentice Mechanic
Ed Martin
03.2004 - 09.2004
Picker Packer
Pure Beverage
12.2003 - 05.2004
Cook
Claude and Annie's
07.2003 - 11.2003
General Laborer
Circle City Builders
01.2003 - 05.2003
Cashier
Barnes and Nobles
11.2002 - 01.2003
Telemarketer
Telcom Enterprises
02.2001 - 07.2001
General Laborer
Dollar General
12.2000 - 02.2001
GED -
Walker Career Center
Some College (No Degree) - Auto Mechanics
Ivy Tech Community College of Indiana
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