Summary
Overview
Work History
Education
Skills
Interests
Timeline
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MICHAEL EDMOND II

Modesto,CA

Summary

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Overview

3
3
years of professional experience

Work History

Team Member

Taco Bell
10.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.

Crew Member

Wingstop
09.2023 - 12.2023
  • Monitor food and kitchen supplies, ordering more as needed
  • Handled opening and closing shift duties, and ensured store safety and cleanliness at all points
  • Oversee cleaning and maintenance procedures
  • Ensured safe food storage and preparation
  • Check inventory daily and put in requests for items low in stock

Cashier

Wendy's
11.2022 - 03.2023
  • Manage and process sales transactions, interface with customers, and provide a high-quality dining experience for guests
  • Contribute to increased sales by upselling add-ons and desserts
  • Collaborated with other staff to increase efficiency during peak hours
  • Completed sales orders in-person and online
  • De-escalated customer complaints and referred issues to management as required

Courtesy Clerk

Cost Less
07.2022 - 09.2022
  • Served more than 80 customers daily, provided assistance in locating products, and finalized sales transactions
  • Managed customer returns, fielded complaints with patience and understanding, and identified resolutions to ensure customer satisfaction
  • Maintained high customer service standards in high-volume, fast-paced environments
  • Organized new products in an appealing display with clear signage to encourage customer sales and move overstocked items
  • Assisted sales team by operating cash registers, tidying sales floor, and managing stock, when required

Education

HIGH SCHOOL DIPLOMA -

Peter Johansen High School
Modesto, CA
05.2023

Skills

  • Positive Mindset
  • Problem Solving
  • Quick and Efficient Learner
  • Great Communication Skills
  • Positive attitude
  • Teamwork and collaboration
  • Following instructions
  • Money handling
  • Heavy lifting
  • FLUENT IN ENGLISH
  • Willing to learn
  • Shelf stocking

Interests

  • Martial Arts
  • Gym Workouts
  • Team Sports
  • Swimming
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • I participate in low-impact exercises to strengthen core muscles
  • App Development
  • Video Gaming
  • Digital Art and Animation
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Documenting and sharing travel experiences
  • Road Trips

Timeline

Team Member

Taco Bell
10.2024 - Current

Crew Member

Wingstop
09.2023 - 12.2023

Cashier

Wendy's
11.2022 - 03.2023

Courtesy Clerk

Cost Less
07.2022 - 09.2022

HIGH SCHOOL DIPLOMA -

Peter Johansen High School

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MICHAEL EDMOND II