Michael Edward
Taftville
Summary
Dynamic restaurant professional with extensive experience in customer service. Proven ability to enhance guest satisfaction, and foster team collaboration.
Overview
10
10
years of professional experience
Work History
Server
Wood-n-Tap
Groton
06.2025 - Current
- Provide excellent customer service to enhance the guest dining experience.
- Monitor guest needs and respond quickly to inquiries or requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Promote desserts, appetizers, and specialty drinks to optimize sales.
- Set up tables in between patrons to reduce wait times.
Server
Sicily Coal Fired Pizza
Middletown
05.2022 - 07.2025
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Informed customers of daily specials and signature menu items.
- Delivered food and beverages promptly to tables, following proper protocols.
- Provided exceptional service to high volume of daily customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Restaurant Manager
J. Carvers
Wallingford
02.2018 - 04.2022
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Created innovative menus to enhance guest dining experiences.
- Trained new chefs on culinary techniques and kitchen operations.
Executive Chef
Elis on Whitney
Hamden
05.2015 - 02.2018
- Designed innovative menu offerings to enhance customer dining experiences.
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Ensured timely execution of catering orders for special events and functions.
- Managed inventory levels to optimize ingredient usage and reduce waste.
- Cooked multiple orders simultaneously during busy periods.
Education
Associates Culinary Arts - Culinary
Johnson And Whales
Providence, RI05-2012
Skills
- Positive and professional
- Special dietary requirements
- Daily specials memorization
- Attention to detail
- Order accuracy
- Multitasking and organization
Timeline
Server
Wood-n-Tap
06.2025 - Current
Server
Sicily Coal Fired Pizza
05.2022 - 07.2025
Restaurant Manager
J. Carvers
02.2018 - 04.2022
Executive Chef
Elis on Whitney
05.2015 - 02.2018
Associates Culinary Arts - Culinary
Johnson And Whales