Michael Eichhorn
Colorado Springs,CO
Summary
Supervisor and Military Veteran with a Secret Security Clearance and 10+ years of proven experience in the United States Marine Corps and private sector. Accomplished measurable results while leading teams of 30 in a dynamic, fast - paced environment. Comprehensive background in air defense operations, layered planning, and information development derived from conducting domestic and global operations. Recipient of multiple awards for outstanding performance and professionalism.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Subject Matter Expert
Plexsys Interface Products, Inc
Camas, WA
08.2015 - 02.2017
- Utilized knowledge and experience of air defense and air command and control operations to create user interface designs for aviation command and control simulation, interfacing, and communications software.
- Engineered functionality and user interface design of Integrated Air Defense System (IADS) and cruise missile modeling concept within simulation software.
- Provided input for joint and Marine Corps aviation command and control exercise planning conferences and supported exercises.
- Created General Acceptance Tests for upgraded releases of software, designed to test new features as well as older features to guarantee continuity of software with upgrade.
- Created specific individual tests for upgraded software based on the needs and requirements of the customer(s) that upgrade was being delivered to.
- Provided customer support in the field, over the phone, and through email, troubleshooting bugs reported by customers and providing solutions or patches to the software for the bug.
- Delivered, installed, and provided on site customer support for customers for the length of their lease.
- Provided classes to co-workers teaching them the functionality, capabilities, limitations, and how to use each type of software produced by our company.
- Trained 50+ customers in the operational use of products, developed and updated training records, and collaborated with project managers to provide up-to-date technical guidance.
- Screened 749 Platform entities, to include air, ground, surface, and subsurface, from the current Master Database to adjust all incorrect specifications and maneuverability parameters.
Tactical Air Operations Center (TAOC) Air Defense Controller / Air Command and Control Systems Tester and Evaluator / Tactical Air Command Center (TACC) Crew Chief / Platoon Sergeant
United States Marine Corps
MCAS Miramar, CA/ MCAS Futenma, Japan/ Osan AB, South Korea/ Camp Pendleton, CA
02.2006 - 06.2015
- Expert in tactical and technical guidance.
- Planned and briefed personnel pre and post mission.
- Controlled over 750 hours of flights as a qualified USMC Tactical Air Traffic Controller, Air Intercept Controller, Missile Controller, and USAF Weapons Director.
- Over 1,200 hours of data link experience, including building, maintaining, and troubleshooting data links: 11, 11A, 16, JREAP A, JREAP B, and JREAP C, utilizing multiple platforms (JRE, ADSI, MIDS, JTIDS, and TAOM).
- As a Marine Tactical Air Command Squadron 38 (MTACS-38) Crew Chief, Close Battle Coordinator, Deep Battle Coordinator, and Air Defense Coordinator, tested CAC2S Phase 2 for two months at WTI 1-15 for the Developmental Test-Build and Operational Analysis in Yuma, AZ.
- Began working with Tactical Display Framework (TDF) in January, 2009 and gained experience with it through multiple AC2 systems since then, including the FREADD, MTAOM, CAC2S, and the Battle Control System-Korea (BCS-K, the Battlespace Command and Control Center, or BC3, in South Korea).
- Managed a staff of 30 Marines for day to day operations as the Platoon Sergeant and Non-Commissioned Officer In Charge over the course of seven years.
- Revised plans as needed to meet changing goals and requirements.
- Created and developed multiple classes and courses for Marines and Airmen, instructing tactics, systems' capabilities and limitations, systems' operator functions, and leadership.
- Developed strategic plans and initiatives.
Education
Certification - AC2 Systems
Marine Corps Operational Test and Evaluation Activity
Camp Pendleton, CA2014
Certification - Air Command & Control Systems
Marine Air Ground Task Force Integrated Training Center
Camp Pendleton, CA2010, 2011, 2012
Certification - Data Link Systems
ViaSat, Inc.
Carlsbad, CA2011
Certification - Air Command & Control Systems
Cooperative Engagement Capability Tactical Operator's Course
Naval Station 32Nd St, CA2011
Certification - Air Command and Control Systems, Tactics, and Operations
Marine Corps Communications and Electronics School
2010
Certification - AC2 Systems - MTAOM Operator's Course
Marine Corps Operational Testing and Evaluation Activity
Yuma, AZ2010
Certification - Data Link Operations
Joint Multi- Tactical Digital Information Link (TaDIL) School
Fort Mcpherson, GA2009
Certification - Data Link Systems
L3 Communications
San Diego, CA2009
Certification - Air Command and Control Systems, Tactics, and Operations
Marine Corps Communications and Electronics School
Twentynine Palms, CA2006
Skills
- Operations management
- Complex data management
- Critical Thinking
- Thrives on multi-tasking
- Exceptional oral and written communication skills
- Strong Leader
- Organized
- Quick learner
- Active Secret Security Clearance
- Troubleshooting
Timeline
Operations Subject Matter Expert
Plexsys Interface Products, Inc
08.2015 - 02.2017
Tactical Air Operations Center (TAOC) Air Defense Controller / Air Command and Control Systems Tester and Evaluator / Tactical Air Command Center (TACC) Crew Chief / Platoon Sergeant
United States Marine Corps
02.2006 - 06.2015
Certification - AC2 Systems
Marine Corps Operational Test and Evaluation Activity
Certification - Air Command & Control Systems
Marine Air Ground Task Force Integrated Training Center
Certification - Data Link Systems
ViaSat, Inc.
Certification - Air Command & Control Systems
Cooperative Engagement Capability Tactical Operator's Course
Certification - Air Command and Control Systems, Tactics, and Operations
Marine Corps Communications and Electronics School
Certification - AC2 Systems - MTAOM Operator's Course
Marine Corps Operational Testing and Evaluation Activity
Certification - Data Link Operations
Joint Multi- Tactical Digital Information Link (TaDIL) School
Certification - Data Link Systems
L3 Communications
Certification - Air Command and Control Systems, Tactics, and Operations
Marine Corps Communications and Electronics School