Michael E Knight
Apache Junction
Summary
All restaurant duties started in the industry full time right out of high school 1981.
Overview
23
23
years of professional experience
Work History
Associate Cashier
Safeway Inc.
10.2023 - 12.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined checkout procedures for faster service and reduced wait times.
- Maintained accurate cash drawer counts by diligently tracking transactions and reconciling discrepancies.
Security Officer
Emt Residential
02.2023 - 10.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Food Service Manager
University Of Santa Cruz
04.2008 - 07.2022
- Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
- Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
- Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.
- Maintained a high level of quality control by regularly reviewing dishes for taste, presentation, and adherence to established standards.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Reviewed and approved employee schedules and timesheets.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Oversaw training of more than Number team members.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
Restaurant Waiter,food Service Manager
Coco's Restaurant
05.2001 - 03.2007
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Education
Didn't Finish. - Bussiness Adminstration
Lassen Community College
Susanville, CAAnderson Union High School
Anderson, CA1981
Skills
- POS System Operation
- POS Systems
- Cleaning Procedures
- Queue Management
- ID Verification
- Refund Processing
- Cash Register Operation
- Cash Handling
- Customer Service
- Customer Assistance
Timeline
Associate Cashier
Safeway Inc.
10.2023 - 12.2023
Security Officer
Emt Residential
02.2023 - 10.2023
Food Service Manager
University Of Santa Cruz
04.2008 - 07.2022
Restaurant Waiter,food Service Manager
Coco's Restaurant
05.2001 - 03.2007
Didn't Finish. - Bussiness Adminstration
Lassen Community College
Anderson Union High School
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