Technical Operations Supervisor with 17 years of experience in the telecommunications industry and over 10 years in a managerial role. I am self-motivated, energetic and an analytical thinker specializing in driving employee engagement through positive interactive leadership and building a culture of accountability. Working closely with leadership to maintain our value and greater improve the success of our company. My value to an organization is developing successful team members, consistently executing business strategy, and creating an environment that fosters a winning, diverse and inclusive culture. Development and organized the play book for XHS technical operations for our Freedom Region. This included developing prioritized teams to meet company expectations and goals to provide the best experience for our customers. Recently lead Vineland's first Wifi ready project the was completed with no set backs and a fraction of the time it took other FMA's with comparable numbers. I have been working side by side with management on employee engagement and creating a solid foundation for our FMA.