Michael Elliott
Huntsville,AL
Summary
Dynamic sales leader with a proven track record at Buffalo Rock Pepsi, excelling in beverage industry expertise and team development. Mastered sales strategies and persuasive speaking to significantly enhance customer satisfaction and sales revenue. Expert in fostering client relationships and driving innovative product placement, resulting in substantial market growth.
Overview
6
6
years of professional experience
Work History
ADC - Small Format
Buffalo Rock Pepsi
Huntsville, AL
09.2023 - 09.2024
- Focus on Drug & Dollar, Independent, and C&G customer accounts. Primarily, single-serve products.
- Directed and communicated products, services, and sales activities for all assigned customer accounts.
- Promoted product innovation to grow our company brands and space in the beverage department.
- Resolved customer complaints regarding sales and service.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Merchandised products to company standards. Kept detailed inventory to monitor sales growth for accounts, limiting out-of-stocks to achieve customer success.
Sales Supervisor - Large Format
Buffalo Rock Pepsi
Huntsville, AL
03.2021 - 09.2023
- Managed a team of Account Merchandisers and ADCs (sales reps) in designated territories.
- In charge of scheduling, PTO approvals, and weekly time clock approval for payroll. Led team meetings and one-on-one coaching sessions/evaluations to continuously improve performance.
- Resolved conflicts between employees' requests for time off or shift changes; when necessary, covered any employee absences or PTO.
- Served as a central point of contact for account management. Resolved any account issues in the market. Communicated upcoming sales plans and assisted ADC with sell-ins to support ad activity. Assisted with display execution.
Account Merchandiser/ADC - Large Format
Buffalo Rock Pepsi
Huntsville, Alabama
12.2018 - 03.2021
- AM-Restocked shelves with current merchandise to store compliance and company standards. Execution of attractive displays to promote sales.
- AM-Assisted ADC (Sales Rep) on communication with store management to promote local sell-ins as to support high volume sale items.
- AM-Communicated and coordinated planogram execution with store management.
- ADC-Established and maintained proper high-traffic displays, resulting in increased volume and sales.
- ADC-Built effective partner store relationships to improve customer satisfaction.
- ADC-Maintained clear communication about incoming orders and upcoming ad activity to build better customer relationships/trust and eliminate out-of-stock items.
- ADC-Assisted all AMs on high volume sales periods (holidays)
Education
Some College (No Degree) - Liberal Studies
Armstrong Atlantic State University
Savannah, GASome College (No Degree) - Philosophy
Arizona State University
Tempe, AZSkills
- Sales strategies/planning
- Persuasive speaking
- Beverage industry expertise
- Goal oriented
- Hospitality and accommodation
- Customer service excellence
- Team development
Timeline
ADC - Small Format
Buffalo Rock Pepsi
09.2023 - 09.2024
Sales Supervisor - Large Format
Buffalo Rock Pepsi
03.2021 - 09.2023
Account Merchandiser/ADC - Large Format
Buffalo Rock Pepsi
12.2018 - 03.2021
Some College (No Degree) - Liberal Studies
Armstrong Atlantic State University
Some College (No Degree) - Philosophy
Arizona State University
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