Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Elliott

Eustis,Florida

Summary

Seasoned Refrigeration Technician with a robust background at Coca Cola Florida Beverages, adept in electrical troubleshooting and fostering team growth. Excelled in enhancing team productivity by over 20% at TSS through effective leadership and mentoring. Holds HVAC EPA Certification and is praised for exceptional customer service, embodying professionalism and technical expertise.

Overview

18
18
years of professional experience

Work History

Orlando Field Service Refrigeration Technician

Coca Cola Florida Beverages
08.2021 - Current
  • Maintained a high level of professionalism in all interactions with customers
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Responsible for Service/Repair/Preventative Maintenance on Mc Donalds, Freestyle, Cooler, and Vending equipment
  • Maintaining accurate inventory, and vehicle cleanliness at all times

Supervisor

TSS (The Service Solution)
02.2017 - 06.2021

Orlando (MRC) Make Ready Center "Refurbish" Fountain, Vending, Cooler, and Coffee equipment.

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Responsible for Payroll (88+) Employees
  • Administered points to employees

Field Service Technician

Coca Cola Refreshments
09.2006 - 02.2016
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Responsible for Servicing/Repairing Mc Donalds equipment, Freestyle, Legacy, Juice, Vending, and Cooler equipment
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Education

No Degree - Nursing

Valencia College
Orlando, FL

High School Diploma -

Easton High School
Easton, MD
06-1983

Skills

  • Refrigerant handling (HVAC EPA Certification)
  • Journeyman Electrician
  • Adult First Aid, CPR, AED
  • Electrical troubleshooting
  • Microsoft Word, Excel, Power Point, Teams

Timeline

Orlando Field Service Refrigeration Technician

Coca Cola Florida Beverages
08.2021 - Current

Supervisor

TSS (The Service Solution)
02.2017 - 06.2021

Field Service Technician

Coca Cola Refreshments
09.2006 - 02.2016

No Degree - Nursing

Valencia College

High School Diploma -

Easton High School
Michael Elliott