Michael Emfinger
Wyncote,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Legacy sneaker boutique
King of prussia/ Willow Grove
08.2021 - Current
- Implementing security measures to prevent theft and minimize losses
- Creating work schedules and managing employee shifts
- Conducting performance evaluations and providing feedback
- Motivating and encouraging staff to meet sales targets and deliver exceptional customer service
- Ensuring excellent customer service by training staff on product knowledge, sales techniques, and customer interactions
- Handling customer complaints and inquiries to ensure customer satisfaction
- Resolving issues to maintain positive customer experiences
- Overseeing inventory levels, restocking, and inventory control
- Monitoring sales trends to adjust inventory orders and product assortments
- Ensuring accurate product pricing and tagging
- Arranging merchandise to encourage sales and enhance the store's visual appeal
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Managing the layout and overall aesthetics of the store
- Setting sales goals and targets for the store.
- Developed and maintained store policies and procedures.
Landscaper
Rodriguez Landscaping
Philadelphia, PA
05.2019 - 09.2022
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Transported plants, turf and other materials to designated areas for installation.
- Cut grass in even lengths with power mowers or hand shears.
- Installed water features such as fountains and sprinkler systems.
- Assisted in building decks and patios to create outdoor living spaces.
- Cleaned up debris after completing jobsite tasks.
- Performed routine maintenance of irrigation systems including repairs when needed.
- Provided knowledgeable advice about plant selection for customers' landscapes.
- Cut and trimmed lawns using power mowers and edgers.
Sales lead key holder
Champs
Montgomery mall
07.2020 - 08.2021
- Ensuring excellent customer service by training staff on product knowledge, sales techniques, and customer interactions
- Handling customer complaints and inquiries to ensure customer satisfaction
- Resolving issues to maintain positive customer experiences
- Planning and implementing attractive store displays to showcase products effectively
- Arranging merchandise to encourage sales and enhance the store's visual appeal
- Managing the layout and overall aesthetics of the store
- Inspiring and leading the store team by setting a positive example
- Fostering a collaborative and productive work environment.
Scanning Technician
Scantek
Willow Grove, PA
09.2018 - 09.2019
- Scan printed documents, photographs, film and artwork
- Work with Windows XP, Kodak software and Alchemy scanning software to scan, print, correct color and manipulate objects as required
- Maintains confidential documents and files and uploads documents and images onto desktops for archiving
- Troubleshoot technical problems with scanning software
- Perform daily maintenance on all scanning and technical equipment
- Provides customer service and support for clients
- Takes messages, answers questions related to documents and equipment
- Processes incoming/outgoing documents for the hospitals and university
- Maintains email account, checking, forwarding and/or responding to emails daily
- Manages inventory and orders office supplies and necessary equipment.
Education
Diploma -
Cheltenham High School
01.2019
Some College (No Degree) - Exercise Science
Montgomery County Community College
Blue Ball, PASkills
- Visual Merchandising: Creative eye for arranging store displays, maintaining visual aesthetics, and enhancing the overall store ambiance to attract and engage customers
- Sales and Merchandising: Demonstrated expertise in driving sales through effective merchandising strategies, product placement, and upselling techniques
- Leadership Skills: Proven ability to lead and motivate a team, setting clear expectations, and fostering a positive work environment
- Time Management: Strong organizational skills to prioritize tasks, meet deadlines, and manage multiple responsibilities while maintaining high-quality standards
- Adaptability: Ability to thrive in a fast-paced and ever-changing environment, staying flexible and agile to meet demands and market trends
Certification
- Passed the cast Test
Affiliations
- Attended PECO's 5th infrastructure Academy Oct 23-25th.
Timeline
Store Manager
Legacy sneaker boutique
08.2021 - Current
Sales lead key holder
Champs
07.2020 - 08.2021
Landscaper
Rodriguez Landscaping
05.2019 - 09.2022
Scanning Technician
Scantek
09.2018 - 09.2019
Diploma -
Cheltenham High School
Some College (No Degree) - Exercise Science
Montgomery County Community College
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