Michael Enu-Enwosu

Part Time Supervisor

UPS

08.2014 - Current

Streamlined the scheduling process, resulting in a more organized workflow for employees.
Assisted human resources with resolving timekeeping-related disputes between employees by providing thorough documentation of incidents.
Served as a subject matter expert on labor law compliance matters related to employee work hours, breaks, and overtime regulations.
Enhanced team productivity by implementing efficient time management strategies.
Proactively identified potential bottlenecks in project timelines and implemented solutions to ensure deadlines were consistently met or exceeded.
Improved overall operational efficiency with effective delegation of tasks among team members.
Assisted with recruitment and onboarding of new employees.
Generated reports to track employee time and attendance.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Solicited customer feedback to identify and improve on areas of weakness.
Boosted team performance by developing customer service training materials and conducting service training.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Developed a comprehensive training program to support new hires in understanding their roles and responsibilities.
Established open lines of communication with staff members, promoting a collaborative environment where employees felt comfortable discussing concerns or suggestions related to work hours and scheduling.
Collaborated with management to identify areas of improvement within the organization''s time management practices.
Provided ongoing coaching to team members on effective time management techniques, leading to increased efficiency across the board.
Established clear expectations regarding punctuality and attendance policies for all employees, fostering a culture of accountability within the organization.