Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
25
25
years of professional experience
Work History
Senior Design Consultant
Brooks and Black Fine Art
Atlanta, GA
01.2016 - 04.2017
Worked with high end Interior Designers and Architects to provide my expertise on their art and framing projects. This being based on their specifications while maintaining the budget of the project.
Framing design to coincide with client's project style.
Preparation of quotes for each client. Indicating the specific art size, frame style, mat, and design that was selected.
Worked with my client to stay on budget with their client's project.
Managed showroom cleanliness, making suggestions to the owner about any ideas that I might have to improve the showroom.
Suggested ideas on how to increase sales for the gallery.
During 3/2015 until 1/2016 I took a leave of absence to care for an ill family member.
Senior Art Consultant
Deljou Art Group
Atlanta, GA
03.2015 - 03.2016
Worked with residential and commercial interior designers on various art and framing projects.
Performed daily business development in the Southeast area.
Visited client locations for facility assessment and assisted with framing design and style based on the client's interior and taste.
Scaled all areas to of the facility to ensure accuracy of art installation.
Approved new art produced from our in-house artists, ensuring the colors and subject fit the current trend.
Maintained assigned client accounts, as well as qualifying potential new clients in the Southeast.
Attended meetings and network events through ASID, IFDA and NEWH.
Oversaw the completion of every client project from inception to completion.
Gallery Manager/ Senior Art Consultant (Buckhead)
Regency House Fine Art
Decatur, GA
03.2008 - 03.2015
Managed a new gallery location, and split my responsibilities between both Buckhead and the Decatur locations.
I managed a team of Art Consultants and helped them in all aspects of the industry.
This location featured fine art and sculptures in the Buckhead area.
I worked as an Art Consultant to the Interior Design trade, (Residential and Commercial) in helping them select art and framing for their projects based on their budget and needs.
Developed client quotes on every project in a timely manner which was based on the client's budget.
Project managed all art and framing jobs from design, through beginning production, to completion.
Gallery Manager/Senior Art Consultant (Decatur)
Regency House Fine Art
Decatur, GA
09.2001 - 03.2015
Worked with Interior Designers on art and framing selections for various projects.
Approved new art produced from various artists.
Maintained assigned client accounts, as well as qualifying new potential clients in the Southeast.
Attended meetings, and network events through ASID, IFDA and NEWH.
Senior Technical Recruiter
Resources International
Roswell, GA
06.1997 - 09.2001
Effectively recruited candidates through internet searches, job databases, internal database, cold calling, referrals, networking and job fairs.
Worked with clients to establish recruiting needs in a timely manner to quickly fill job openings with qualified candidates.
Performed frequent quality checks to ensure client satisfaction.
Placed high end technical professionals in the area of Information Technology in either contract or full-time positions. These positions include, Software Engineer's, Data base Architects, Web Developers, Security Engineers, Product-Project Managers.
Responsible for checking references, background checks,
Conducted the initial interview, submitting the qualified candidates to the project manager.
Negotiated terms and rates for each candidate and project.
Extended offers to candidates and completed the job.
Southeast Customer Service Representative
Reebok International
Atlanta, GA
01.1995 - 06.1997
Provided customer service for various sporting goods stores in the Southeast.
Maintained product availability to all stores that were in need of specific inventory.
Answered all calls that came into the call center within my specific region.
Handled customer inquiries, complaints, billing questions and payment extension/service requests.
Managed a high-volume workload within a deadline driven environment.
Built rapport, listened, clarified and managed conversational flow.
Delivered outstanding customer service, exceeded the company's sales quotas, and built long-term loyalty with my clients.
Assistant Manager
Galleria Athletic Club/Corporate Sports Unlimited
Atlanta, GA
01.1992 - 01.1995
Conducted fitness evaluations on all club members. This included body fat analysis, various fitness goals based on the members' age, and fitness level.
Instructed members on how to properly use equipment and free weights.
Conducted daily exercise classes.
Actively sourced the surrounding area for potential new members.
Gave sales presentations about the club to executives of various companies, and the positive benefits of their company becoming active members.
Promoted club activities in the community.
Developed marketing strategies and promotions.
Produced monthly budget reports. Forecasts for potential new members, reporting the increase and the loss of any members. Membership sales targets for the upcoming months.
Managed all staff members to ensure knowledge of all aspects of the club.
Managed the satisfaction of all members of the club.
FOUNDER | OWNER OPERATOR | FINE ARTIST at CALLIE E AUSTIN FINE ART | CEPIATONE FINE ART INCFOUNDER | OWNER OPERATOR | FINE ARTIST at CALLIE E AUSTIN FINE ART | CEPIATONE FINE ART INC