Contributed to the development of departmental policies and procedures by providing input based on professional experience and knowledge of industry best practices.
Conducted biannual provider audits to evaluate fidelity to contractual obligations held with the New Mexico Corrections Department.
Wrote curricula for proactive community supervision, Officer wellness, and conflict management. Delivered comprehensive training to tenured Officers and Supervisors.
Conducted ongoing community resource research to identify and expand provider network.
Worked closely with the Adult Prisons Division, state agencies, and community providers to promote seamless transition between institution and community.
Provided direct instruction to offenders on job readiness and maintenance.
As a Senior Officer, provided direct instruction for new Officers in the domains of effective reentry practices and setting supervision conditions.
Developed strong rapport with offenders through consistent communication while enforcing accountability for their actions.
Reduced recidivism rates by providing offenders with resources, guidance, and support to successfully reintegrate into society.
Promoted successful reentry by connecting offenders with appropriate resources such as housing, employment, and substance abuse treatment services.
Recommended changes to probation or parole conditions based on offender behavior and progress, ensuring fair treatment within legal guidelines.
Mentored new probation officers by sharing expertise in caseload management, risk assessment tools, and supervision techniques.
Strengthened communication between stakeholders by participating in multidisciplinary team meetings focused on offender management strategies.
Facilitated positive change among offenders by utilizing motivational interviewing techniques during interactions.
Collaborated with treatment providers, law enforcement agencies, and community organizations for effective supervision and intervention strategies.
Strengthened collaboration among correctional staff members through open communication channels across different departments.
Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Managed vendor relationships to secure best quality of services and products for organizational needs.
Community Corrections Administrator
New Mexico Corrections Department
11.2011 - 04.2024
Managed $5 million treatment/counseling budget.
Served as agency liaison to the New Mexico Behavioral Health Purchasing Collaborative, Behavioral Health Planning Council, and Drug Court Advisory Committee.
Managed facility operations at two residential recovery programs.
Drafted policy and corresponding revisions to the New Mexico Community Corrections Act.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by Department policy and legal regulations.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Evaluated staff performance and provided coaching to address inefficiencies.
Cultivated positive relationships with colleagues, vendors, and community stakeholders to deliver timely and cost-effective services and materials.
Instructed Probation-Parole Officer Cadets in effective communication strategies with offenders, goal setting, and quality case management.