Dynamic IT professional with a proven track record at Alaska Christian College, excelling in technical support and project collaboration. Expert in software troubleshooting and operating systems, coupled with a continuous learning mindset and exceptional team collaboration abilities. Achieved significant improvements in productivity and technology reliability through meticulous testing and maintenance. Diligent IT Intern excels in collaborating with technology specialists to assist project management. Accurately prescribes troubleshooting measures and contributes to problem resolution. Supports IT team members in ascertaining optimum policies to secure sensitive information. Offers crucial IT assessment to ease staff decisions on patches, updates and troubleshooting.