Summary
Overview
Work History
Education
Skills
Timeline
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Michael Etuckmelra

Pilot Point,AK

Summary

Dynamic IT professional with a proven track record at Alaska Christian College, excelling in technical support and project collaboration. Expert in software troubleshooting and operating systems, coupled with a continuous learning mindset and exceptional team collaboration abilities. Achieved significant improvements in productivity and technology reliability through meticulous testing and maintenance. Diligent IT Intern excels in collaborating with technology specialists to assist project management. Accurately prescribes troubleshooting measures and contributes to problem resolution. Supports IT team members in ascertaining optimum policies to secure sensitive information. Offers crucial IT assessment to ease staff decisions on patches, updates and troubleshooting.

Overview

2
2
years of professional experience

Work History

IT Intern

Alaska Christian College
05.2024 - Current
  • Provided technical support, resolving IT issues to maximize productivity for team members.
  • Delivered assistance and support for team-based IT projects.
  • Supported IT department in handling technology rollout and maintenance.
  • Conducted thorough testing of application features, ensuring functionality and reliability before deployment.
  • Collaborated on projects with cross-functional teams to ensure successful completion within deadlines.

Cashier

Peninsula Trading
12.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Resident Assistant

Alaska Christian College
01.2023 - 12.2023
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.


Education

Associate of Arts - Paraprofessional Education

Alaska Christian College
Soldotna
05.2024

Skills

  • Continuous learning mindset
  • Team collaboration abilities
  • IT support experience
  • Software Troubleshooting Abilities
  • Networks
  • Information Systems
  • Operating System Knowledge

Timeline

IT Intern

Alaska Christian College
05.2024 - Current

Cashier

Peninsula Trading
12.2023 - 01.2024

Resident Assistant

Alaska Christian College
01.2023 - 12.2023

Associate of Arts - Paraprofessional Education

Alaska Christian College
Michael Etuckmelra