MICHAEL EUGENE
Lauderdale Lakes
Summary
Dedicated Apprentice Electrician offering 6 years of experience. Demonstrated understanding of electrical codes and construction best practices. Flexible approach to problems.
Overview
16
16
years of professional experience
8066
8066
years of post-secondary education
1
1
Certificate
Work History
Marine Technician
Just Catamarans
Dania Beach
04.2024 - Current
- Conducted routine maintenance on various catamaran systems and components.
- Diagnosed mechanical issues in engines and electrical systems.
- Performed repairs on hulls, rigging, and propulsion systems.
- Utilized diagnostic tools to troubleshoot equipment malfunctions efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Installed solar arrays on Leopard Catamaran
Field Service Technician
Vivint Home Security and Automation
Sunrise
07.2023 - 03.2024
- Installed security systems in residential properties efficiently.
- Conducted routine maintenance and troubleshooting for home automation equipment.
- Educated customers on system features and operation procedures effectively.
- Made commission off upsells offered while on site with customers.
- Ran credit check to see if customers were approved for line of credit options.
Electrician
Sunrun
09.2020 - 05.2023
- Installed Solar panels and electrical systems all according to code.
- Installed Tesla and Solar Edge power Storage
- Installed BUI, Inverter, Tesla Gateway, disconnects.
- Installed Solar Edge Inverter
- Bent, Cut and measured conduit of various diameter
- Cut and drilled holes in walls to permit passage of pipes.
- Planned pipe system layout, installation and repair according to specifications.
- Stored and maintained power tools and equipment for each job.
- Installed ground leads and connected power cables to equipment.
- Examined electrical units for loose connections and broken insulation.
- Replaced Smoke Detectors near power storage
- Installed Bollards.
- Coordinated with City Inspections for permission to operate.
Lead Customer Service Representative
Chewy.com
04.2017 - 10.2020
- Helped operators handle incoming calls and managed escalated needs with targeted resolutions
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member
- Conferred with senior management to handle and correct disciplinary or knowledge issues
- Trained, oversaw and mentored new team members to strengthen performance and job expertise
Amusement Ride Operator
All Star Events Of Mama Clown
03.2010 - 04.2017
- Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition
- Constructed displays and easy-to-read signage to help guests navigate attractions area
- Operated rides and attractions according to written guidelines to reduce injuries
- Cleaned rides and attractions to reduce spread of germs and bacteria
Education
Electrical Certification - Electrician
Florida Technical College
Pembroke Pines, FLConstruction Trades
Brown Mackie College
Miramar, FLBachelor of Arts - Electrical Engineering
Miami Dade College
MiamiHigh School Diploma -
North Miami Senior High School
North Miami, FLSkills
- EMT Bending
- Digging Trenches
- Repairing Wall Surfaces
- Placing Mounts
- Conduit Installation
- Comply with Codes
- Maintaining Clean Work Areas
- Preparing Job Sites
- Bleeding AIRCON units ( Marine HVAC)
- Fishing wire clean and precise
- Bi lingual
- De escalating customer and leaving them happy
Certification
CERTIFICATIONS NCCER Core Certified
NCCER (CSSO) Construction Site Safety Orientation
NCCER Electrical Level One
Timeline
Marine Technician
Just Catamarans
04.2024 - Current
Field Service Technician
Vivint Home Security and Automation
07.2023 - 03.2024
Electrician
Sunrun
09.2020 - 05.2023
Lead Customer Service Representative
Chewy.com
04.2017 - 10.2020
Amusement Ride Operator
All Star Events Of Mama Clown
03.2010 - 04.2017
Electrical Certification - Electrician
Florida Technical College
Construction Trades
Brown Mackie College
Bachelor of Arts - Electrical Engineering
Miami Dade College
High School Diploma -
North Miami Senior High School