Summary

Overview

Work History

Education

Skills

Timeline

Michael Eustace

Dolan Springs

Summary

Professional leader prepared for this role with focus on maintaining operational excellence and customer satisfaction. Proven ability to drive team performance and adapt to changing demands, ensuring consistent and reliable results. Expertise in conflict resolution and team collaboration, characterized by proactive and reliable approach.

Overview

years of professional experience

Work History

Master Mechanic/Self Employed

Iris Mobile Auto Repair, LLC

01.2010 - 03.2025

Engine and transmission replacement / Replace auto parts.
Maintained up-to-date knowledge of industry trends, attending training sessions and workshops to stay current on new technologies and repair techniques.
Maximized fuel efficiency by performing engine tune-ups, adjusting timing belts, and replacing worn components as needed.

Store Manager

Orilleys Auto Parts

05.2010 - 01.2012

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.

Security Captain

Harris Properties

03.2003 - 05.2010

Streamlined emergency response procedures, resulting in faster incident resolution times and minimal disruption to daily operations.
Established rapport with employees across various departments, fostering a sense of trust in the security team''s capabilities.
Maintained strict confidentiality when handling sensitive information pertaining to company assets or personnel matters.
Oversaw investigations into reported security breaches, ultimately identifying root causes and implementing corrective actions.
Conducted regular safety drills to familiarize staff with proper emergency response procedures, promoting a culture of preparedness.
Collaborated with local law enforcement agencies for improved communication during emergency situations.

Security Supervisor

Bronco Billy's Casino

01.1997 - 03.2003

Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Supervised and evaluated security staff performance to determine compliance with safety regulations.

Restaurant Manager

Jonny Nolan Casino

01.1991 - 01.1997

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Correctly calculated inventory and ordered appropriate supplies.

Education

No Degree - Gun Smith Certificate

SDI

Arizona

03-2023

No Degree - Police Academy

Police Academy

Las Vegas, NV

01-2005

Associate of Arts - Master Mechanic

Pikes Peak Community College

Colorado Springs, CO

10-1994