Michael Evans
Niceville,FL
Summary
Hardworking employee enthusiastic about learning the C-Store Concept field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
21
21
years of professional experience
Work History
Sales Representative
Krispy Krunchy Foods
09.2020 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Managed over 50 plus existing locations while working with 20 plus potential locations.
Trainer
Krispy Krunchy Foods
04.2014 - 09.2020
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Monitored participant workflow and behaviors throughout training process.
- Educated clients on proper use of products and systems.
- Managed over 115 plus locations covering South Alabama. Northwest Florida and Georgia.
Kitchen Manager
Acme Oyster House
03.2003 - 01.2014
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed 20 plus employees.
Education
High School Diploma -
Niceville Senior High School
Niceville, FL06.1994
Skills
- Business Development
- Customer Service
- Customer Retention
- Product Promotions
- Microsoft Word
- Excel
- Concur
- Motus
Timeline
Sales Representative
Krispy Krunchy Foods
09.2020 - Current
Trainer
Krispy Krunchy Foods
04.2014 - 09.2020
Kitchen Manager
Acme Oyster House
03.2003 - 01.2014
High School Diploma -
Niceville Senior High School
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