Overview
Work History
Education
Timeline
Generic

Michael Evans

Knoxville,TN

Overview

22
22
years of professional experience

Work History

Sous Chef

Dollywood’s Heartsong Resort
08.2023 - 05.2025
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.

Key Holder Supervisor

Texas Roadhouse
06.2013 - 08.2023
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
  • Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
  • Opened inventory boxes and restocked shelves.
  • Rotated stock according to dates and protocols.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.

Line Cook, Server, Bartender

Texas Roadhouse
06.2003 - 05.2013
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.

Electrical Apprentice

J&M Electric
07.2005 - 07.2008
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.
  • Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
  • Installed new electrical components and fixtures safely and tested systems to enhance power flow.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Exceeded expectations for apprenticeship requirements, completing assigned tasks accurately and efficiently under minimal supervision.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.

Education

High School Diploma -

Gibbs High
Knoxville, TN
05.2005

Timeline

Sous Chef

Dollywood’s Heartsong Resort
08.2023 - 05.2025

Key Holder Supervisor

Texas Roadhouse
06.2013 - 08.2023

Electrical Apprentice

J&M Electric
07.2005 - 07.2008

Line Cook, Server, Bartender

Texas Roadhouse
06.2003 - 05.2013

High School Diploma -

Gibbs High

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Michael Evans