Michael Farfan
Garden Grove,CA
Summary
Dynamic professional with a versatile background in retail management. Recognized for strong time management and optimal efficiency, contributing to enhanced store operations and significant improvements in service delivery. Looking for a role with room for growth and advancement.
Overview
12
12
years of professional experience
Work History
Clerk Manager
Albertsons
Irvine, CA
01.2018 - Current
- Resolved customer inquiries and complaints, enhancing overall satisfaction rates.
- Assisted in training new staff on operational procedures and customer service standards.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Processed customer transactions efficiently using point-of-sale systems.
General Manager
Ralphs Grocery Store
Mission Viejo, CA
01.2016 - 01.2018
- Led team of department managers to enhance store operations and improve customer satisfaction.
- Developed and implemented strategic initiatives to optimize inventory management processes.
- Oversaw budget management, ensuring effective allocation of resources across departments.
- Cultivated strong vendor relationships, negotiating contracts to secure favorable terms and pricing.
Night Crew Clerk
Vons
Laguna Hills, CA
11.2014 - 12.2015
- Managed inventory levels and ensured stock availability for customer needs.
- Assisted in receiving shipments, verifying accuracy against purchase orders.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Collaborated with team to maintain cleanliness and organization of sales floor.
Education
High School Diploma -
El Toro High School
Lake Forest, CASkills
- Operations management
- Adaptability and flexibility
- Time management
- Decision-making
- Cash management
- Customer satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Clerk Manager
Albertsons
01.2018 - Current
General Manager
Ralphs Grocery Store
01.2016 - 01.2018
Night Crew Clerk
Vons
11.2014 - 12.2015
High School Diploma -
El Toro High School