Michael Farfel
Valley Village,CA
Summary
Thanks to my parents & grand parents I was instilled with a good work ethic & how to treat everyone with a high level of respect.
While escrow & hospitality are very different-
Both require attention to detail,following a check list & require good communication skills to accomplish tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Door Host/Busser
Hollywood Improv
08.2022 - 05.2024
- Fostered positive relationships with regular patrons through attentive service and recognition of their preferences.
- Facilitated efficient payment transactions for cover charges or tickets using point-of-sale systems.
- Elevated customer engagement by promoting special offers, loyalty programs, and upcoming events during interactions at the door.
- Enhanced guest experience by providing a warm welcome and efficient check-in process.
- Ensured compliance with local laws and regulations related to alcohol consumption, identification checks, and safety protocols.
- Increased guest satisfaction by promptly addressing their concerns or inquiries at the door.
Escrow Assistant
WFG Title
04.2018 - 05.2022
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
- Obtained documents such as proof of insurance and HOA statements.
- Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
- Maintained open communication with lenders, brokers and borrowers.
- Followed-up on status of releases, policies, and return of recorded documents.
- Maintained organized files for easy access, increasing team efficiency during transaction reviews.
- Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
Skills
- Flexibility
- Professional Appearance
- Tactfulness
- Assertiveness
- Customer Service
- Team Player
- Warm and Friendly
- Attention to Detail
- Reliable and Trustworthy
- Flexible and Adaptable
- Active Listening and Communication
- Safe Food Handling
Certification
Food Handler Certification (ServSafe)
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Door Host/Busser - Hollywood Improv
08.2022 - 05.2024
Escrow Assistant - WFG Title
04.2018 - 05.2022