Michael Farrington
Cave Creek,AZ
Summary
Dynamic sales professional with a proven track record at ONE, excelling in upselling and relationship management. Skilled in negotiation and lead generation, I consistently exceed sales quotas while fostering strong client connections. Adept at utilizing CRM software to enhance customer experiences and drive revenue growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Representative
ONE (Open Network Exchange)
Scottsdale, US
01.2024 - Current
- Primarily focused on booking cruises, handling the sales process from start to finish, helping customers find the right cruise and guiding them through the booking process
- Upsell with additional services or upgrades to increase the customer's overall experience and revenue for the company
- Cross sell products and services to introduce clients to other programs we offer
Merchant Sales Consultant
US CARD SOLUTIONS
Scottsdale, US
01.2022 - 01.2024
- Establish and maintain relationships with new business clients, sell products or services, and ensure their needs are met and up to date
- Maintain ongoing relationships with merchants by checking in with clients, answer questions, and ensure clients are satisfied with their purchases
- Keep up to date with products or services available in order to effectively communicate their benefits and advantages to potential clients
- Exceed sales quotas, track sales while reporting progress, and analyze trends
Life Insurance Broker
Self Employed
Phoenix, US
11.2021 - 03.2022
- Present and clearly explained insurance policy options based on clients' needs and goals
- Provided information and answered questions via personal meetings, telephone calls and email
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage
- Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold calling and lead databases
- Assist new clients throughout the application process with accuracy and attention to detail
Inside Sales Specialist and Team Lead
International Cruises & Excursions, Inc.
Scottsdale, US
06.2014 - 11.2021
- Contacted new and existing timeshare owners to outline benefits of products of our services and cross sell
- Fostered relationships with customers to expand customer base and retain business
- Improved overall customer purchasing experiences to promote steady revenue
- Demonstrate product features to align with customer needs
- Lead by example and motivate the sales floor while maintaining personal sales goals
- Monitor sales calls live and provide feedback to close the sale
- Coach agents to better the sales process and obtain new clients
Education
High school diploma - Arizona State Insurance License
Ford Schools Insurance
Phoenix, AZ11.2021
High School Diploma -
Pinnacle High School
01.2004
Skills
- Data Entry
- Microsoft
- Cold Calling
- Negotiation
- Upselling techniques
- Communication skills
- Sales
- Training & Development
- B2B Sales
- Telemarketing
- CRM Software
- Account Management
- Excel And Outlook
- Lead generation
- Contract negotiation
Certification
- Life Insurance License, 09/01/21, I currently have an active Life and Health License for Arizona and Texas.
- Arizona Property and Casualty License, 06/01/16, While working for Allstate, I attended classes and obtained my Arizona Property and Casualty License.
Additional Information
Please consider my application for the B2B Merchant Services position. I believe my unique background within the sales industry will give me the tools needed to succeed in this position. I am currently consulting clients over the phone, asking pointed discovery questions and following a proven system to close sales and help generate long lasting revenue. With a good understanding of the merchant services industry, I believe I would be a great fit for this position and I look forward to learning more about what GoDaddy has to offer.
Awards
- Top Producer, 12/01/14, I was awarded for being the top producer in my department for 2014 through 2019 with over $600,000 in annual sales at I.C.E.
- Target of Excellence and Outstanding Leadership Award, 12/01/14, While working at I.C.E., I was given the Target of Excellence Award for the fourth quarter in 2014 for helping our sales division meet our goals.
Timeline
Sales Representative
ONE (Open Network Exchange)
01.2024 - Current
Merchant Sales Consultant
US CARD SOLUTIONS
01.2022 - 01.2024
Life Insurance Broker
Self Employed
11.2021 - 03.2022
Inside Sales Specialist and Team Lead
International Cruises & Excursions, Inc.
06.2014 - 11.2021
High school diploma - Arizona State Insurance License
Ford Schools Insurance
High School Diploma -
Pinnacle High School
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