Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Felbob

Keizer

Summary

Dedicated Supervisor with over 20 years of experience planning and managing movement of goods in supply chains. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity.

Overview

18
18
years of professional experience

Work History

Branch Manager

Dexter Axle Company
09.2023 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Elevated staff morale and productivity by introducing system of rewards and recognition for outstanding performance.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.

Supervisor of Distribution Operations

Home Depot
10.2010 - 09.2023
  • Managed up to 40 employees daily to ensure proper operations and daily department goals are met
  • Interviewing, hiring, and in charge of training process for new employees
  • Manage efficient workflows, daily scheduling, reviews, and health and safety codes and regulations.
  • Research discrepancies in shipments to ensure accuracy for vendor purchase orders
  • Manage high volume shipping, receiving, and processing departments that delivered exceptional results
  • Delegate tasks to associates to ensure an accurate and productive warehouse, and performance manage when needed.
  • Manage employee attendance, including Kronos. Manage performance issues as necessary.
  • Retrieve customer feedback from store level management in order to ensure optimal service
  • Experience working with Workforce, WMS, and Workday
  • Certified Forklift trainer for clamps, 84”/48” Pacers, double and triple electric pallet jacks

Dock Operations Supervisor

USF Reddaway
08.2007 - 02.2009
  • Responsible for customer communication including contacting around 200 customers quarterly to verify accurateness of information, creating competitive rate quotes
  • Oversaw payroll operations and scheduling
  • Supervised 16 union teamsters including dispatching drivers to deliver and pick up freight. Sorted delivery and outbound routes for maximum efficiency.
  • Responsible for office management including processing of outbound bills and delivery receipts, tracking of main accounts, overseeing high profit programs.
  • Applied effective time management techniques to meet tight deadlines
  • Demonstrated strong organizational and time management skills while managing multiple projects

Warehouse Operations Supervisor

United Rentals
11.2006 - 08.2007
  • Communicated goals and expectations to associates daily and hourly.
  • Training and safety assurance of associates.
  • Hired and trained, and performance managed of staff.
  • Delegated tasks to associates to ensure an accurate and productive warehouse.
  • Assigned work schedules and conducting training meetings.
  • Ran UPS station to ship customer orders.
  • Conducted daily inventory counts.
  • Retrieved customer feedback from store level management in order to ensure optimal service.
  • Picked and audited customer orders.
  • Wrote shipping bills for contracted trucking companies.

Education

High School Diploma -

Valley View High School
Moreno Valley

Skills

  • Shipping and Receiving
  • Inventory Control
  • Policies and Procedures
  • Strategic planning
  • Supply Chain Management
  • Performance evaluation and management
  • Warehousing operations
  • Deadline Oriented

Timeline

Branch Manager

Dexter Axle Company
09.2023 - Current

Supervisor of Distribution Operations

Home Depot
10.2010 - 09.2023

Dock Operations Supervisor

USF Reddaway
08.2007 - 02.2009

Warehouse Operations Supervisor

United Rentals
11.2006 - 08.2007

High School Diploma -

Valley View High School
Michael Felbob