Michael Fenhouse
Fond Du Lac,WI
Summary
Forward-thinking equipped with advanced operational and technical knowledge of Produce dept. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset.
Skilled Produce leader bringing expertise in operations and project management. Helps achieve goals by coordinating resources, schedules and team members to meet demands. Seeks every opportunity to improve operations and team performance.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Produce & Floral Sr. Specialist
Festival Foods
De Pere, WI
04.2018 - 08.2023
- Led projects by coordinating schedules, organizing resources and delegating work to meet deliverable and timeline requirements.
- Supported department leadership in implementing new policies, procedures and controls.
- Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
- Offered coaching and resources to help program participants maintain progress and achieve goals.
- Modeled effective and constructive communication behaviors between department heads, low-level staff and senior leaders to improve cross-functional collaboration.
- Assisted with developing effective policies and procedures to improve operations.
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Developed and managed relationships with key clients and partners to drive growth.
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Produce Dept. Manager
Festival Foods
Kenosha, Mount Pleasant, Fond Du Lac
11.2014 - 04.2018
- Coached and mentored new team members.
- Assisted customers with produce questions.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Planned attractive produce displays, using color and texture to enhance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
- Purchased produce following guidelines of marketing plan.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Implemented process improvement to optimize procedures for higher efficiency and help company evolve and grow.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assistant Produce Manger
Festival Foods
Northland And Neenah
07.2012 - 11.2014
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Planned attractive produce displays, using color and texture to enhance.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Purchased produce following guidelines of marketing plan.
- Developed detailed plans based on broad guidance and direction.
Education
High School Diploma -
Oakfield High School
Oakfield, WISkills
- Resource Allocation
- Emergency Response
- Customer Relations
- Quality Assurance
- Analytical Thinking
- Technical Communication
- Proficient in Microsoft Word, Powerpoint, and Excel
- Management Collaboration
- Project Planning
- Data Analysis
- Improvement Plan Knowledge
- Idea Development and Brainstorming
Accomplishments
- Supervised team of 3 specialist staff members.
- Achieved financial results by adapting to current market conditions with accuracy and efficiency.
- Servant Leader of the Year Award Winner in 2015 and 2016 for the Produce Department at Festival Leadership College.
Timeline
Produce & Floral Sr. Specialist
Festival Foods
04.2018 - 08.2023
Produce Dept. Manager
Festival Foods
11.2014 - 04.2018
Assistant Produce Manger
Festival Foods
07.2012 - 11.2014
High School Diploma -
Oakfield High School