Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michael FERNANDEZ

Miami,Florida

Summary

Versatile and results-driven professional with a robust background in aircraft structural mechanics at the US Navy, and significant experience in sales and account management. Excelled in enhancing operational efficiency and client satisfaction through expert application of aviation safety regulations and exceptional relationship-building skills. Proven track record of exceeding sales targets and leading teams to success.

Overview

11
11
years of professional experience

Work History

Aircraft Structural Mechanic

US Navy
04.2018 - 08.2022
  • Conducted stress testing on repaired components before reinstallation onto aircrafts, ensuring optimal performance postmaintenance.
  • Utilized precision measuring tools for accurate assessment of component wear, ensuring timely replacement or repair.
  • Reduced maintenance downtime by efficiently diagnosing and resolving structural issues on various aircraft models.
  • Led cross-functional teams to complete complex repairs on time-sensitive projects, minimizing downtime and loss of revenue for clients.
  • Assisted in the successful completion of major aircraft overhauls, contributing to increased operational efficiency.
  • Performed corrosion control measures on vital components, prolonging the service life of aircraft structures while maintaining safety standards.
  • Enhanced aircraft structural integrity by conducting thorough inspections and performing necessary repairs.
  • Streamlined maintenance processes by implementing lean methodologies and eliminating unnecessary steps in workflows.
  • Provided training and mentorship to junior mechanics, fostering a collaborative work environment that prioritized knowledge-sharing and skill development.
  • Adhered to strict deadlines during scheduled heavy maintenance checks ensuring minimal disruption to flight schedules.
  • Managed inventory levels of consumables required for maintenance tasks effectively reducing waste without compromising availability.
  • Performed daily postflight, preflight and other periodic inspections.
  • Disassembled and inspected hydraulic systems and replaced worn components.

Sales Associate/Telemarketing Manager

Florida Burglary Control
11.2011 - 04.2018
  • Analyzed market trends to develop targeted outreach efforts for potential clients, leading to increased lead generation.
  • Increased telemarketing sales by implementing strategic marketing campaigns and targeted promotions.
  • Addressed any customer complaints or issues in a timely manner, ensuring resolutions were satisfactory for all parties involved.
  • Facilitated open lines of communication between team members, promoting collaboration and problem-solving abilities among staff members.
  • Reduced employee turnover by creating a supportive work environment and fostering professional growth opportunities.
  • Managed a team of telemarketers, ensuring high performance through effective coaching and guidance.
  • Monitored call quality and provided timely feedback to improve customer satisfaction ratings.

Account Executive

Miami New Times
04.2011 - 11.2011
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.

Education

Bachelor Of Interdisciplinary Studies - Theater Arts

Florida International University
Miami, FL
06.2022

Skills

  • Structural assembly techniques
  • Aviation safety regulations
  • Hydraulic system maintenance
  • Quality assurance procedures
  • Advanced blueprint reading
  • Flight control surface maintenance
  • Aircraft corrosion control
  • Rivet installation expertise
  • Tool and equipment management
  • Airframe inspection proficiency
  • Landing gear overhaul
  • Tool control management
  • HAZMAT handling
  • Hand tool proficiency
  • Maintenance documentation
  • Aircraft inspections
  • Time management
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Team building
  • Professionalism

Languages

Spanish
Native or Bilingual

Timeline

Aircraft Structural Mechanic

US Navy
04.2018 - 08.2022

Sales Associate/Telemarketing Manager

Florida Burglary Control
11.2011 - 04.2018

Account Executive

Miami New Times
04.2011 - 11.2011

Bachelor Of Interdisciplinary Studies - Theater Arts

Florida International University

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Michael FERNANDEZ