Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Fire Fighter/Emergency Medical Technician
Detroit Fire Department
2023.07 - Current
Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
Observed strict safety protocols to maintain personal and coworker safety.
Maintained updated knowledge through continuing education and advanced training.
Assisted in providing medical care to patients with life-threatening conditions and injuries.
Participated in continuing education courses to maintain certification requirements.
Freight Team Associate
Home Depot
2021.05 - 2023.07
Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
Reduced order processing times through accurate inventory management and product placement.
Enhanced team performance by providing ongoing training, support, and feedback to associates.
Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
EMT - Emergency Medical Technician
Superior Air-Ground Ambulance Service, Inc.
2019.01 - 2022.01
Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
Streamlined documentation processes for efficient patient information transfer between EMS personnel and hospital staff.
Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
Customer Service Associate
Lowe's Home Improvement
2018.05 - 2019.05
Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Streamlined communication with clients for improved service experiences and increased loyalty.
Maintained a high level of product knowledge, providing accurate information to customers.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Trained new associates in company policies and procedures, fostering a supportive work environment.
Parts Delivery Driver
Suburban Imports Of Troy
2019.11 - 2021.10
Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
Enhanced vehicle maintenance and fuel efficiency through regular inspections and servicing.
Developed strong relationships with customers by providing professional and courteous service during deliveries.
Streamlined inventory management by maintaining accurate records of parts received, stored, and delivered.
Grocery Stocker
Kroger
Shelby, MI
2017.10 - 2018.03
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Dishwasher
Fern Hill Golf Club
Clinton Township, MI
2015.08 - 2017.08
Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
Reduced dish breakage by carefully handling delicate items during the washing process.
Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
Garden Center Associate
Deneweths Garden Center
Macomb, MI
2015.03 - 2015.06
Enhanced customer satisfaction by providing knowledgeable assistance in plant selection and care.
Boosted sales through effective merchandising and attractive displays of garden center products.
Maintained a healthy and organized inventory by timely restocking and proper care of plants.
Assisted customers with loading purchases, ensuring a seamless shopping experience.
Education
EMT Certificate -
Detroit Regional Training Center
Detroit, MI
2023-11
Fire Fighter I & II/Hazmat Ops -
Detroit Regional Training Center
Detroit, MI
2023-09
EMT Certificate -
Medstar Ems
Clinton Township, Michigan
08.2017
High School Diploma -
Dakota High School
Macomb, Michigan
06.2017
Skills
Customer service
Teamwork and Cooperation
Personal Protective Equipment
Adaptability and Flexibility
Problem solving
Critical thinking
Time management
Computer literacy
Emergency Response Procedures
Firefighting Procedures
Medication Administration
Incident Safety
Timeline
Fire Fighter/Emergency Medical Technician
Detroit Fire Department
2023.07 - Current
Freight Team Associate
Home Depot
2021.05 - 2023.07
Parts Delivery Driver
Suburban Imports Of Troy
2019.11 - 2021.10
EMT - Emergency Medical Technician
Superior Air-Ground Ambulance Service, Inc.
2019.01 - 2022.01
Customer Service Associate
Lowe's Home Improvement
2018.05 - 2019.05
Grocery Stocker
Kroger
2017.10 - 2018.03
Dishwasher
Fern Hill Golf Club
2015.08 - 2017.08
Garden Center Associate
Deneweths Garden Center
2015.03 - 2015.06
EMT Certificate -
Detroit Regional Training Center
Fire Fighter I & II/Hazmat Ops -
Detroit Regional Training Center
EMT Certificate -
Medstar Ems
High School Diploma -
Dakota High School
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