Michael Fewell

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Optimized system performance thorough testing and analysis.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
• Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
• Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
• Reduced response times to technical issues, implementing prioritized troubleshooting protocol.

Supervised a team of 12 sand coordinators, ensuring effective operations and coordination.

Developed schedules for team members to optimize workflow and productivity.

Created run sheets to monitor all trucks entering and exiting location.

Tracked essential truck information, including truck numbers, box numbers, and timestamps.