Summary
Overview
Work History
Education
Skills
Timeline
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Michael Fields

Texas City ,TX

Summary

Experienced Maintenance and Repair Supervisor with over 13 years of experience in Container . Excellent reputation for resolving problems and improving customer satisfaction.

Overview

24
24
years of professional experience

Work History

Maintenance and Repair Supervisor

Hoyer Global Transport USA
04.2008 - Current
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Organized ongoing maintenance schedules to boost system performance.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Managed efficient teams of up to 4 employees.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Contributed to development, implementation and execution of maintenance programs.
  • Developed and implemented employee incentive programs to promote top performance.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Identified issues, analyzed information and provided solutions to problems.

Laborer

Industrial Specialists
03.2007 - 03.2008
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures.
  • Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Completed heavy labor tasks, including paving roads, hauling materials and digging ditches.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Worked alongside team to accomplish work goals according to schedule.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk
  • Supported Scafold work by moving and organizing materials to assist Managers

Mail Carrier Temp

The United States Postal Service
09.2006 - 02.2007
  • Dis
  • Distributed mail on foot to residences and businesses, delivering to approximately 100 or more customers per shift.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Helped customers by carrying oversized parcels inside residences.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used coordination and planning skills to achieve results according to schedule.

Shipping and Receiving Clerk

The Home Depot Inc
04.2000 - 08.2006
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Performed basic mathematical calculations to check weights and dimensions of shipments.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Handled high-volume paperwork and collaborated with all departments to resolve invoicing and shipping problems.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
  • Prepared accurate shipping orders and bills of lading to direct and route materials

Education

Bachelor of Science - Kinesiology

University Of Houston
Houston, TX

High School Diploma -

La Marque High School
La Marque, TX
05.1998

Skills

  • Critical thinking
  • Microsoft Office
  • Clerical
  • Computer skills
  • Data management
  • Relationship-Building
  • Teambuilding
  • Good telephone etiquette
  • Reading comprehension
  • Customer Service
  • Compassion

Timeline

Maintenance and Repair Supervisor

Hoyer Global Transport USA
04.2008 - Current

Laborer

Industrial Specialists
03.2007 - 03.2008

Mail Carrier Temp

The United States Postal Service
09.2006 - 02.2007

Shipping and Receiving Clerk

The Home Depot Inc
04.2000 - 08.2006

Bachelor of Science - Kinesiology

University Of Houston

High School Diploma -

La Marque High School

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Michael Fields