Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Fields

Tyler,TX

Summary

Skilled in problem-solving, with a passion for learning and excellent communication skills. Ready to contribute to team success and achieve positive outcomes. Eager to tackle new challenges and drive organizational goals with dedication and enthusiasm.

Overview

4
4
years of professional experience
1
1
Certification

Work History

ABC Aid

Wise elementary
01.2025 - 05.2025
  • Provided one-on-one support to individuals with behavioral challenges, implementing behavior management strategies and interventions
  • Implemented positive reinforcement techniques to promote desired behaviors and reduce challenging behaviors
  • Assisted in crisis situations by employing de-escalation techniques and following established protocols
  • Collaborated with teachers or educational staff to implement behavior management strategies in the classroom setting
  • Attended professional development workshops/trainings related to behavior analysis principles/methods for continuous learning

Shift Leader

Jersey Mikes Subs
01.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

12th grade, Government

Chapel Hill ISD
  • Mentor- Annie Roberson
  • University Field supervisor- Donna Bundy

Education

Bachelor of Science in Education - Social Studies

The University of Texas At Tyler
Tyler, TX

Associate of the Arts - Criminal Justice

Tyler Junior College
Tyler, TX
01.2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Organizational skills
  • Active listening

Certification

Texas Educator Certification- Social Studies 7-12

Timeline

ABC Aid

Wise elementary
01.2025 - 05.2025

Shift Leader

Jersey Mikes Subs
01.2021 - Current

12th grade, Government

Chapel Hill ISD

Associate of the Arts - Criminal Justice

Tyler Junior College

Bachelor of Science in Education - Social Studies

The University of Texas At Tyler
Michael Fields