Overview
Work History
Education
Skills
Timeline
Generic

Michael Filipowicz

Omaha,NE

Overview

17
17
years of professional experience

Work History

Store Manager

Harbor Freight Tools
11.2015 - 11.2018

Store Manager

Dick's Sporting Goods
11.2004 - 11.2015
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Shift Manager

Burger King
11.2001 - 11.2004
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

High School Diploma -

Northwest High School
Omaha, NE
05.2005

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization

Timeline

Store Manager

Harbor Freight Tools
11.2015 - 11.2018

Store Manager

Dick's Sporting Goods
11.2004 - 11.2015

Shift Manager

Burger King
11.2001 - 11.2004

High School Diploma -

Northwest High School
Michael Filipowicz